Abstract: A common poller polls multiple network devices of a communication network regardless of device type. A device personality service associates information corresponding to each of the devices with unique identifiers thereof. The common poller provides information resulting from polling the devices to network management systems (“NMS”) that request status and health information thereof. A poller client interface isolates the NMS from a common datastore coupled to the common poller and processes the information between the datastore and the NMS so the datastore is not directly exposed to the NMS. A scheduled poller causes the common poller to poll each network device according to a predetermined schedule. An on-demand poller may poll the devices between scheduled polling events. If a predetermined period as not passed since previous scheduled polling, the poller client interface forwards previously stored information from the common datastore to an NMS requesting status for a given device.