Patents by Inventor Christopher R. Galante

Christopher R. Galante has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20210365955
    Abstract: A contextual help module may allow an enterprise to provide multiple help capabilities across multiple lines-of-business (LOBs) of the enterprise with consistency. The contextual help module may be integrated onto any display view of any LOB of the enterprise, and may render contextual help information and/or dynamically route a customer's help request to a receiving help capability based upon the context of the customer help request. Further, the contextual help module may provide a layer of indirection or abstraction between customer-facing processes and the architectures providing the various help capabilities so that implementation and updating times and costs for help capabilities may be minimized. The multiple LOBs may relate to insurance, such as auto, home, life, health, renters, personal articles, or other insurance. The dynamic routing of the user to appropriate online help may be based upon functional area of the help, LOB, sub-LOB, preferred customer language, and/or customer location.
    Type: Application
    Filed: October 6, 2015
    Publication date: November 25, 2021
    Inventors: Christopher R. Galante, Jeffrey C. Mousty, Steven J. Reeves, Cynthia Burch, Sally L. Rieker Salegna, Timothy J. Kreuz, Brian Sturch, Andrew M. Baumann, Daniel Becicka
  • Patent number: 5178526
    Abstract: Co-orbiting scroll members are maintained in a fixed angular relationship. Each of the scroll members coacts with anti-rotation structure. The scroll members orbit in orbits of different radii.
    Type: Grant
    Filed: December 17, 1991
    Date of Patent: January 12, 1993
    Assignee: Carrier Corporation
    Inventors: Christopher R. Galante, James W. Bush