Abstract: The present disclosure provides for controlling the collection, manipulation and storage of network performance data and network even data of a network with service assurance capabilities. Upon the receipt of an activation signal, a signal is transmitted to initiate the retrieving of network performance data and network event data generated from at least one network monitor. Such network monitor is adapted for monitoring a network system and the relocating of the data into a common directory. A signal is then transmitted to initiate the manipulation of the data and the loading of the manipulated data into a database.

Abstract: A method providing service assurance for a network to maintain an agreed upon Quality of Service. First, an alarm is generated to indicate a status of a network. The generation of the alarm comprises selecting a parameter of network to be monitored; determining a triggering level of the parameter; monitoring the parameter of an occurrence of the triggering level; and initiating alarm notification upon the monitored occurrence of the triggering level. Network event information is then dispatched upon generation of the alarm and is subsequently mapped. The data collected on the status of the network is then manipulated by concatenating the data collected on a network into a master file; reformatting the data into a standarized format; translating the data to key codes; sorting the data according to predetermined criteria; and concatenating the sorted data together. The data is then sorted in a database. Thereafter, network availability is conveyed graphically.