Abstract: A chair with a transom, a seat support, a back portion, and a combined rock and recline mechanism. The combined rock and recline mechanism has front and rear rocking arrangements configured to enable the seat support and back portion to together rock generally forward and rearward from a neutral position relative to the transom, and a recline arrangement that is configured such that the seat support is in a first at-rest position relative to the back portion when the back portion is in an upright position, and such that reclining the back portion rearwardly from the upright position toward a reclined position moves the seat support upward and rearward from the first at-rest position.

Abstract: There is disclosed a method of operating an autonomous vehicle (AV), including: detecting an alert condition within the AV via data from an electronic sensor suite of the AV; based at least in part on detecting the alert condition, automatically initiating a call with another party; and communicatively coupling a passenger of the AV to the conference call, whereby the passenger can communicate with the other party via the conference call.

Abstract: There is disclosed a method of operating an autonomous vehicle (AV), including: detecting an alert condition within the AV via data from an electronic sensor suite of the AV; based at least in part on detecting the alert condition, automatically initiating a call with another party; and communicatively coupling a passenger of the AV to the conference call, whereby the passenger can communicate with the other party via the conference call.

Abstract: There is disclosed a method of operating an autonomous vehicle (AV), including: detecting an alert condition within the AV via data from an electronic sensor suite of the AV; based at least in part on detecting the alert condition, automatically initiating a call with another party; and communicatively coupling a passenger of the AV to the conference call, whereby the passenger can communicate with the other party via the conference call.

Abstract: There is disclosed a method of operating an autonomous vehicle (AV), including: detecting an alert condition within the AV via data from an electronic sensor suite of the AV; based at least in part on detecting the alert condition, automatically initiating a call with another party; and communicatively coupling a passenger of the AV to the call, whereby the passenger can communicate with the other party via the call.

Abstract: There is disclosed a method of operating an autonomous vehicle (AV), including: detecting an alert condition within the AV via data from an electronic sensor suite of the AV; based at least in part on detecting the alert condition, automatically initiating a call with another party; and communicatively coupling a passenger of the AV to the conference call, whereby the passenger can communicate with the other party via the conference call.

Abstract: A computer-based method for automatically evaluating validity and extent of at least one damaged object from image data, comprising: (a) receiving image data comprising one or more images of at least one damaged object; (b) processing said one or more images using an image alteration detection algorithm to detect fraudulent manipulation of said one or more images by classifying at least one attribute of said one or more images; (c) removing any image comprising fraudulent manipulation from said one or more images; (d) processing said one or more images using at least one machine learning algorithm to identify at least one of: a damaged object in any one of said one or more images a damaged area of said damaged object, and an extent of damage of said at least one damaged area; and (e) generating a predictive analysis to repair and/or replace said at least one damaged object.

Abstract: Described is a system for training a neural network for estimating surface normals for use in operating an autonomous platform. The system uses a parallelizable k-nearest neighbor sorting algorithm to provide a patch of points, sampled from the point cloud data, as input to the neural network model. The points are transformed from Euclidean coordinates in a Euclidean space to spherical coordinates. A polar angle of a surface normal of the point cloud data is estimated in the spherical coordinates. The trained neural network model is utilized on the autonomous platform, and the estimate of the polar angle of the surface normal is used to guide operation of the autonomous platform within the environment.

Abstract: A method of providing an onboard assistant for a vehicle, comprising: receiving sensor data from sensors of the vehicle; transforming the sensor data using a trained machine learning model to provide transformed sensor data; inferring from the transformed sensor data that a special condition for the vehicle requires intervention; and contacting an operator of the vehicle to inform the operator of the special condition and receive instructions for handling the special condition.

Abstract: A method of providing an onboard assistant for a vehicle, comprising: receiving sensor data from sensors of the vehicle; transforming the sensor data using a trained machine learning model to provide transformed sensor data; inferring from the transformed sensor data that a special condition for the vehicle requires intervention; and contacting an operator of the vehicle to inform the operator of the special condition and receive instructions for handling the special condition.

Abstract: There is disclosed an autonomous vehicle (AV), including an AV chassis comprising a drive system and a cabin comprising a plurality of cabin controls; an AV controller, including a processor circuit and a memory, wherein the memory includes instructions to instruct the processor circuit to operate the drive system in a fully autonomous configuration; actuators to electronically operate the cabin controls; a communication circuit with wireless communication capability; and instructions encoded within the memory to further instruct the processor circuit to: receive a remote cabin control command; and in response to the remote cabin control command, operate a cabin control.

Abstract: There is disclosed herein a method of providing customer service, including receiving a customer service request from an autonomous vehicle (AV), the customer service request comprising sensor data collected by the AV; selecting a standard operating procedure (SOP) for responding to the customer service request, the SOP selected from a data store comprising a plurality of SOPs, wherein selecting the SOP is based at least in part on the sensor data from the AV, and wherein the SOP includes a human-usable resolution script; and handling the customer service request, including displaying the human-usable resolution script to a human customer service agent to assist the human customer service agent in handling the customer service request.

Abstract: There is disclosed herein a method of providing customer service, including receiving a customer service request from an autonomous vehicle (AV), the customer service request comprising sensor data collected by the AV; selecting a standard operating procedure (SOP) for responding to the customer service request, the SOP selected from a data store comprising a plurality of SOPs, wherein selecting the SOP is based at least in part on the sensor data from the AV, and wherein the SOP includes a human-usable resolution script; and handling the customer service request, including displaying the human-usable resolution script to a human customer service agent to assist the human customer service agent in handling the customer service request.

Abstract: There is disclosed a method of providing rider service for an autonomous vehicle (AV) system, including operating an AV to provide a trip to a passenger; associating the passenger with a unique passenger identifier (UPID); receiving passenger metadata for the passenger according to the UPID; and responding to a rider service instance, comprising customizing the response according to the UPID and the passenger metadata.

Abstract: There is disclosed a method of providing rider service for an autonomous vehicle (AV) system, including operating an AV to provide a trip to a passenger; associating the passenger with a unique passenger identifier (UPID); receiving passenger metadata for the passenger according to the UPID; and responding to a rider service instance, comprising customizing the response according to the UPID and the passenger metadata.

Abstract: Systems and methods are provided for recovery of autonomous vehicles. In particular, systems and methods are provided for vehicle recovery prioritization in a fleet of vehicles when multiple vehicles request recovery. A vehicle recovery event is generated for vehicles in need of recovery based on the vehicle's sensor log. The recovery service type is determined based on the vehicle recovery event, and vehicles in need of recovery are prioritized based on the recovery service type and the vehicle recovery event. The recovery support can include a recovery support representative and/or a recovery support service technician. Recovery response can be based on the recovery prioritization. Vehicle sensors and computing power can be used to inform onboard processors and/or central computers of a risk profile for the vehicle, and dispatch can trigger a response plan according to a recovery response framework.

Abstract: An adjustable spinal fusion intervertebral implant including upper and lower body portions each having proximal and distal surfaces at proximal and distal ends thereof. The implant can include a proximal wedge member disposed at the proximal ends of the respective ones of the upper and lower body portions, and a distal wedge member disposed at the distal ends of the respective ones of the upper and lower body portions. First and second linkages can connect the upper and lower body portions. Rotation of an actuator shaft can cause the distal and proximal wedge members to be drawn together such that longitudinal movement of the distal wedge member against the distal surfaces and the longitudinal movement of the proximal wedge member against the proximal surfaces causes separation of the upper and lower body portions.

Abstract: An arm assembly for a chair having a post, a first member, and an armrest. The first member is angularly adjustable relative to the post about a first axis between first angular movement limits, with a non-finite number of angular adjustment positions of the first member relative to the post. The armrest is operatively connected to the first member to translationally slide generally forward and rearward relative to the first member between first translational movement limits, with a non-finite number of translational adjustment positions of the armrest relative to the first member. The armrest is angularly adjustable relative to the first member about a second substantially upright axis between second angular movement limits, with a non-finite number of angular adjustment positions of the armrest relative to the first member.

Abstract: A reserve power supply system for providing a supplemental source of electrical power to a main power source. The system includes a backup battery and a switch that can be controlled to couple the backup battery to the main power source when reserve power is needed. The system also includes a sensor to detect when the backup battery should be engaged and a system control unit.

Abstract: A chair with a transom, a seat support, a back portion, and a combined rock and recline mechanism. The combined rock and recline mechanism has front and rear rocking arrangements configured to enable the seat support and back portion to together rock generally forward and rearward from a neutral position relative to the transom, and a recline arrangement that is configured such that the seat support is in a first at-rest position relative to the back portion when the back portion is in an upright position, and such that reclining the back portion rearwardly from the upright position toward a reclined position moves the seat support upward and rearward from the first at-rest position.