Abstract: A conference call is established in response to receiving a request 4 from a first communication terminal 3a. The request 4 preferably is an SMS or MMS and comprises one or more identifiers 5, 6, 7, e.g. telephone numbers, relating to a plurality of other communication terminals 3b-3d. A conference call server I allocates a conference call channel and an associated identifier, such as a telephone number. Messages 10a-10c alerting the conference participants are then sent to the other communication terminals 3a-3c, each message including the identifier associated with the conference call channel. Access to the conference call may be restricted to authorised users by compating identifiers, such as CLIs, of incoming callers to the identifiers provided in the request 4 and allowing access only if there is a correspondence or match.

Abstract: An approach for alarm reporting is provided. An alarm from a first alarm feed and an alarm from a second alarm feed are received. A merged alarm is generated to provide a consistent view of an event corresponding to the alarm from the first alarm feed and the alarm from the second alarm feed. The merged alarm is stored for retrieval by a reporting system.

Abstract: An approach for supporting automated fault isolation and recovery is provided. A notification configuration option is transmitted to a browser interface utilized by a user associated with a customer network that is monitored by a service provider, wherein the user selects the notification configuration option to input notification information. The notification information is received, via the browser interface, from the customer. A notification message is received from a platform configured to create a workflow event in response to an alarm indicative of a fault within the customer network, wherein isolation and recovery of the fault is performed according to the workflow event, the notification message including information about the customer network during the fault isolation and recovery process. The notification message is transmitted in accordance with the stored notification information.

Abstract: An approach provides support for automatic fault isolation in a managed services system. A fault indication corresponding to a communications network of a customer is determined. An analysis is performed to determine a root cause of the fault indication using information associated with the determined fault to output an alarm. A determination is made whether the alarm is associated with a maintenance event to update the alarm. Further, a workflow event corresponding to the alarm is created.

Abstract: An approach for supporting automated fault isolation and recovery is provided. An alarm indicative of a fault within a customer network is received. An event within a workflow is created in response to the alarm, wherein a new trouble ticket is generated as part of the workflow. Communication with a trouble management system is performed to correlate the alarm with an existing trouble ticket. The new trouble ticket is associated with the existing trouble ticket.

Abstract: An approach for supporting automated fault isolation and recovery is provided. A workflow event corresponding to an alarm indicative of a fault within a customer network is generated. Recovery from the fault is automated according to the workflow event. Alarm information is transmitted to a maintenance management system, wherein the alarm information specifies information about the alarm. A maintenance event information from the maintenance management system is received in response to the transmitted alarm information. Additionally, it is determined whether the alarm is correlated to a maintenance event based on the maintenance event information. Automated handling of the alarm is differentiated based on the correlation.

Abstract: An approach for supporting automated fault isolation is provided. An alarm is received indicating a fault within a customer network that includes one or more network elements. The customer network being monitored by a service provider. A script is retrieved for specifying a dialogue with the network elements for data collection. A command is transmitted to the customer network according to the one script to obtain data from the network elements, wherein the data is utilized to determine the fault. Further, a workflow event corresponding to the alarm is generated, wherein resolution of the fault is automated according to the workflow event.

Abstract: A communication system includes communications equipment having a voice input device, an acoustic output device, and a visual display device. The communications equipment receives voice information from a user using the voice input device, converts the voice information into text, and communicates packets encoding the voice information and the text to a remote location. The communications equipment also receives packets encoding voice and text information from the remote location, outputs the voice information using the acoustic output device, and outputs the text information using the visual display device.

Abstract: Methods and systems provide for application of style properties/settings to one or more web page items, components, links, or other web page content. Use of an edit menu allows for the application of a selected style setting on a per-item basis or on an all-item basis and allows for the provision of a preview of the application of a selected style setting to a selected web page item. Through the use of a web page editing user interface, style settings may be applied to web page items through drag and drop operations and through application via conventional style setting application methods such as highlighting a selected web page item, followed by selection of a desired style setting.

Abstract: Methods and system provide for synchronously publishing a web page and its corresponding resources. Images, documents, files, and pages may be bound or tied to a parent web page which allows these resources to follow the parent web page lead as to whether or not they may be browsed, whether or not they may be moved, deleted, or renamed, whether edits made to these resources are published, or whether changes are undone or reverted to a prior version. Metadata associated with such resources may be sourced by a parent web page for maintaining up-to-date corresponding data in the parent web page.

Abstract: Methods, systems and computer-readable media are provided for organizing links on a web page via drag and drop operations. Single web page links or groups of web page links may be dragged from one location on a web page to another location on a web page or to another group of links on the web page. Links may also be dragged from a first web page or first client application document and may be dropped to a second web page on a same or separate web browsing application.

Abstract: In a headset audio speech signals are picked up by the microphone, where they are digitally sampled before being encoded by a vocoder. The coded speech data is then provided to a CRC module, where error correction data is added before the resulting data is encrypted by an encryption module. The resulting encrypted data is transmitted using a Bluetooth radio interface, by which the headset is connected wirelessly to a mobile telephone. Received data is decrypted by a decryption module, error corrected by an error correction module and decoded by a decoder, with the resulting audio signals then being reproduced at a speaker. When a user wants to instigate a telephone call with another telephone, the headset is caused to send a control signal to the mobile telephone instructing it to enter a data mode.

Abstract: Methods, systems, and computer program products for presenting a plurality of options for selection. Each option is organized into either a category or a sub-category that is associated with a category. The association between categories and sub-categories is independent of time. Categories are displayed along one axis and sub-categories are displayed simultaneously along another orthogonal axis. The axis chosen for categories may depend on the direction that text associated with the categories is written. Categories and sub-categories are available for immediate selection, without first having to highlight or select any option. To account for a large number of options, categories and sub-categories may scroll as needed. The appearance of categories and sub-categories may be distinguished in some way, such as through colors, fonts, or borders.

Abstract: Disclosed embodiments include a mobile communication device that automatically receives signals indicating predetermined events, and automatically takes actions in response to the events. The actions include executing one or more software applications on the device. The applications include native applications and downloaded applications that are individually configured.

Abstract: A liquid transport system including a bag adapted to hold fluids, the bag being constructed of a flexible fabric. The bag has a top portion, a bottom portion and a sidewall portion forming an interior and exterior. The system includes a discharge port, a fill port and a series of injector ports on the bag providing fluid access to the interior of the bag from the exterior, where each of the ports are sealingly closable. The discharge port and the fill port are adapted to allow product to flow into and out of the bag, and the injector ports are adapted to accommodate an injector probe.

Abstract: An answer wizard drop-down menu for providing users quick and efficient access to help utilities, including help files and wizards provided by a software application, is provided. An answer wizard drop-down edit control and interface is located in a conspicuous, but non-obstructive location on a software application graphical interface. An edit control allows a user to enter a question regarding some desired functionality of the application. In response to the user's question, the user is presented with a list of potential answers to the question in a drop-down menu. If the user finds an acceptable answer to her question in the list of potential answers, the user selects the acceptable answer, and an appropriate help file application is launched to provide the user assistance with the functionality about which the user has questions. Each question so asked by the user is saved in a list of most recently used items.

Abstract: A decorative laminate includes an outer layer configured to provide decorative graphics, a structural layer configured to provide structural support to the laminate, and an adhesive layer configured to adhere to the substrate. The structural layer is disposed between the outer layer and the adhesive layer.

Abstract: Methods and systems for forming data packets from a plurality of devices are disclosed. A first data slot may be assigned to a device that receives first data from its input interface. A second data slot may be assigned to a second device that receives second data from its input interface. The first data and the second data may be converted into different or similar digital formats. A packet, including the converted first data in the first data slot may be transmitted from the first device and received at the second device. The second device may update the packet to include the converted first data in the first data slot and the converted second data in the second data slot. The second device may then transmit the updated packet. A device may copy, convert and transmit data from either data slot via an output interface associated with the device.

Abstract: The present invention relates generally to frequency standards. More specifically, the present invention relates to a method and apparatus for solid-state atomic frequency standard based on the hyperfine spectrum of paramagnetic dopants in solids.

Abstract: A method and apparatus are provided for providing custom product support for a computer program based on levels of execution instability. The execution of a software program is monitored over a period of time to determine the execution stability of the program. Based upon the monitoring and upon one or more threshold levels of instability, the execution stability of the program is categorized. Based upon the categorization, custom program support may be provided for a user of the computer system executing the program. For instance, based on the categorization free or reduced fee product support may be provided.