Patents by Inventor Christopher Wickes

Christopher Wickes has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11423901
    Abstract: Implementations of the present disclosure include methods, systems, and computer-readable storage mediums for utilizing multiple AI service providers by a dialog management system. The dialog management system can include a dispatcher bot, multiple worker bots, and multiple AI adapters that are each associated with a different cloud-based AI service provider. In response to receiving a query, the dispatcher bot selects a particular worker bot to handle the query. The particular worker bot is assigned to a particular AI service provider. An AI adapter associated with the particular AI service provider, generates a query message based on the query. The AI adapter sends the query message to the particular AI service provider and receives a response message. The dialog management system sends a representation of the response message to the particular worker bot, receives an answer for the query from the particular worker bot, and provides the answer for output.
    Type: Grant
    Filed: July 15, 2020
    Date of Patent: August 23, 2022
    Assignee: Accenture Global Solutions Limited
    Inventors: Laetitia Cailleteau Eriksson, Christopher Wickes, Marion Danielle Claude Perichaud Duncan, Augusto Gugliotta
  • Patent number: 10847157
    Abstract: Implementations of the present disclosure include methods, systems, and computer-readable storage mediums for utilizing multiple AI service providers by a dialog management system. The dialog management system can include a dispatcher bot, multiple worker bots, and multiple AI adapters that are each associated with a different cloud-based AI service provider. In response to receiving a query, the dispatcher bot selects a particular worker bot to handle the query. The particular worker bot is assigned to a particular AI service provider. An AI adapter associated with the particular AI service provider, generates a query message based on the query. The AI adapter sends the query message to the particular AI service provider and receives a response message. The dialog management system sends a representation of the response message to the particular worker bot, receives an answer for the query from the particular worker bot, and provides the answer for output.
    Type: Grant
    Filed: June 26, 2019
    Date of Patent: November 24, 2020
    Assignee: Accenture Global Solutions Limited
    Inventors: Laetitia Cailleteau Eriksson, Christopher Wickes, Marion Danielle Claude Perichaud Duncan, Augusto Gugliotta
  • Publication number: 20200349944
    Abstract: Implementations of the present disclosure include methods, systems, and computer-readable storage mediums for utilizing multiple AI service providers by a dialog management system. The dialog management system can include a dispatcher bot, multiple worker bots, and multiple AI adapters that are each associated with a different cloud-based AI service provider. In response to receiving a query, the dispatcher bot selects a particular worker bot to handle the query. The particular worker bot is assigned to a particular AI service provider. An AI adapter associated with the particular AI service provider, generates a query message based on the query. The AI adapter sends the query message to the particular AI service provider and receives a response message. The dialog management system sends a representation of the response message to the particular worker bot, receives an answer for the query from the particular worker bot, and provides the answer for output.
    Type: Application
    Filed: July 15, 2020
    Publication date: November 5, 2020
    Inventors: Laetitia Cailleteau Eriksson, Christopher Wickes, Marion Danielle Claude Perichaud Duncan, Augusto Gugliotta
  • Publication number: 20200168218
    Abstract: Implementations of the present disclosure include methods, systems, and computer-readable storage mediums for utilizing multiple AI service providers by a dialog management system. The dialog management system can include a dispatcher bot, multiple worker bots, and multiple AI adapters that are each associated with a different cloud-based AI service provider. In response to receiving a query, the dispatcher bot selects a particular worker bot to handle the query. The particular worker bot is assigned to a particular AI service provider. An AI adapter associated with the particular AI service provider, generates a query message based on the query. The AI adapter sends the query message to the particular AI service provider and receives a response message. The dialog management system sends a representation of the response message to the particular worker bot, receives an answer for the query from the particular worker bot, and provides the answer for output.
    Type: Application
    Filed: June 26, 2019
    Publication date: May 28, 2020
    Inventors: Laetitia Cailleteau Eriksson, Christopher Wickes, Marion Danielle Claude Perichaud Duncan, Augusto Gugliotta
  • Patent number: 10381006
    Abstract: Implementations of the present disclosure include methods, systems, and computer-readable storage mediums for utilizing multiple AI service providers by a dialog management system. The dialog management system can include a dispatcher bot, multiple worker bots, and multiple AI adapters that are each associated with a different cloud-based AI service provider. In response to receiving a query, the dispatcher bot selects a particular worker bot to handle the query. The particular worker bot is assigned to a particular AI service provider. An AI adapter associated with the particular AI service provider, generates a query message based on the query. The AI adapter sends the query message to the particular AI service provider and receives a response message. The dialog management system sends a representation of the response message to the particular worker bot, receives an answer for the query from the particular worker bot, and provides the answer for output.
    Type: Grant
    Filed: November 26, 2018
    Date of Patent: August 13, 2019
    Assignee: Accenture Global Solutions Limited
    Inventors: Laetitia Cailleteau Eriksson, Christopher Wickes, Marion Danielle Claude Perichaud Duncan, Augusto Gugliotta