Patents by Inventor Chrysa Li

Chrysa Li has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Customer service automatic answering system and method
    Publication number: 20060136474
    Abstract: A customer service automatic answering system and method aims to receive question contents entered by users, access the keywords of the question contents, search targeted topic contents in an answer database that match the keywords, and send answering data corresponding to the targeted topic contents to the network user for displaying, so that an automatic and instant answer may be performed and quick answer contents may be returned according to the question contents input by the network users.
    Type: Application
    Filed: December 21, 2004
    Publication date: June 22, 2006
    Applicant: Inventec Corporation
    Inventors: Zechary Chang, Iris Yang, Chrysa Li