Patents by Inventor Chung Man Ng

Chung Man Ng has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Method and system for managing queues
    Patent number: 9747566
    Abstract: Disclosed is a system and method for managing a queue of one or more service requests. In accordance with the system and the method, a queue of one or more service requests pertaining to one or more services delivered through a service location is created. Further, a queue registration request is received from a user device in order to register a service request associated with a user in the queue. Further, the queue registration request is processed to register the service request in the queue thereby recording a position of the service request in the queue. Further, the status of the queue is monitored in order to track change in the position of the service request of the user in the queue. Furthermore, the status of the queue is updated to the user on the user device thereby indicating the change in position of the service request to the user.
    Type: Grant
    Filed: October 11, 2016
    Date of Patent: August 29, 2017
    Assignee: SOLV CONCEPTS TECHNOLOGY LIMITED
    Inventors: Chung Man Ng, Wai Hung Edmond Cheung
  • METHOD AND SYSTEM FOR MANAGING QUEUES
    Publication number: 20170161670
    Abstract: Disclosed is a system and method for managing a queue of one or more service requests. In accordance with the system and the method, a queue of one or more service requests pertaining to one or more services delivered through a service location is created. Further, a queue registration request is received from a user device in order to register a service request associated with a user in the queue. Further, the queue registration request is processed to register the service request in the queue thereby recording a position of the service request in the queue. Further, the status of the queue is monitored in order to track change in the position of the service request of the user in the queue. Furthermore, the status of the queue is updated to the user on the user device thereby indicating the change in position of the service request to the user.
    Type: Application
    Filed: October 11, 2016
    Publication date: June 8, 2017
    Inventors: Chung Man Ng, Wai Hung Edmond Cheung