Abstract: An automatic method of monitoring operation of a plurality of wireless connected devices comprising, at an analytics module, receiving information regarding operation of a plurality of wireless connected devices in disparate formats, analysing the received information regarding each of the plurality of wireless connected devices to generate analytical information regarding each of the plurality of wireless connected devices, and sending the generated analytical information regarding each wireless connected device to a rules module separate from the analytics module. Then, at the rules module, processing the generated analytical information for each wireless connected device using predetermined rules, and, based upon the results of the processing, sending instructions to carry out a SIM action for that wireless connected device, or a notification regarding that wireless connected device.

Abstract: A rule to be implemented in a computing system is formulated as a set of at least three conditions in a hierarchical structure including a parent condition, two or more child conditions, and an outcome. One or more monitoring devices of at least some of the child conditions are instructed to report the status of the corresponding child condition. The status of the parent condition is then determined using the received status of the child conditions.