Abstract: Providing context-specific electronic performance support for a device through just-in-time knowledge transfer. Performance support content comprising information regarding device procedures, device alerts, and display screens for displaying information related to the device can be stored in multiple content files. Each content file can be associated with a device alert, a device procedure, and/or a display screen. Device users can interact with one or more display screens on a display associated with the device. The device users can request performance support content by activating an icon or hyperlink on the display screen(s). A content publisher can identify performance support content responsive to each request from one or more of the content files based on context information related to the display screen(s) on the display at the time of the request. The content publisher can display a display screen comprising the identified information on the display associated with the device.

Abstract: Providing context-specific electronic performance support for a device through just-in-time knowledge transfer. Performance support content comprising information regarding device procedures, device alerts, and display screens for displaying information related to the device can be stored in multiple content files. Each content file can be associated with a device alert, a device procedure, and/or a display screen. Device users can interact with one or more display screens on a display associated with the device. The device users can request performance support content by activating an icon or hyperlink on the display screen(s). A content publisher can identify performance support content responsive to each request from one or more of the content files based on context information related to the display screen(s) on the display at the time of the request. The content publisher can display a display screen comprising the identified information on the display associated with the device.

Abstract: Aspects of the invention enable one or more persons to be provided with effective and relevant education, training, coaching or other learning in a manner that can be integrated with their personal, business or other ordinary activities. Aspects further enable contouring of the learning to better meet a person's specific needs and providing of assistance to the person as he attempts to utilize what he has learned. An embodiment of the invention provides activity descriptors within existing scheduling, todo, communication or other locally or remotely executable ordinary activity system that users may otherwise use to conduct personal, business or other ordinary activities. A user initiating, scheduling or selecting an ordinary activity and selecting an activity descriptor may schedule or initiate providing of learning activities.