Abstract: Aspects include systems and methods for screening robocalls from connecting to a target communication device by a robocall screening system. The robocall screening system may receive communications intended for the target communication device and, prior to making the connection, initiate a screening procedure which may involve playing an automated request to the originating device to enter additional information such as an additional digit (or digits), which would normally be achieved through a touchscreen, keypad, voice recognition system, etc. of a communication device. As robocalls are typically originated by an automated dialer that is not equipped or configured to respond to such an automated request, the robocalling device will fail to enter the requested additional information. If the additional information is not entered, the robocall screening system may terminate the communication as an attempted robocall, include routing the communication to a proxy receiving device for further processing.

Abstract: Aspects of the present disclosure include systems, methods, and devices for routing communications that ingress into a telecommunications network by appending a virtualized trunk group identifier or other customer identifying number within a Session Initiation Protocol (SIP) messages associated with the communications. In one particular embodiment, a user field within header information of SIP messages may be appended with a trunk group identifier unique to a particular customer device providing the communication to the network. Specifically, a customer premise device (such as an integrated access device (IAD)) may be configured to append a customer-specific trunk group identifier number into a portion of a header of a SIP message of the communication. The call and associated SIP message information, including the appended trunk group ID, may then be routed to a host routing device.

Abstract: Methods for handling traffic between a first network including a virtual communication platform and a second network, such as a circuit-switched network, include inserting customer identifiers into data packets. For traffic sent to the second network, the packets with the identifiers are transmitted to a trunking service that uses the identifier to determine one or more applicable service attributes for handling the data contained within the packets. For data traffic received from the second network, the virtual communication platform uses the identifiers to determine a destination, such as an endpoint device, for the traffic within the first network.

Abstract: Aspects of the present disclosure involve systems, methods, computer program products, and the like, for providing services to customers or other users of a telecommunications network through implementation of one or more micro-services instantiated on the network. Through the micro-services, one or more of the processes or functions used to provide the services from the network may be separately located logically within the network, thereby divorcing such processes from dedicated service components of the network. The breaking apart of the processes to be instantiated within the network on a generic computing device of the network, otherwise known as “micro-services”, allows the telecommunications to adjust or scale the available services in response to operating conditions of the network.

Abstract: Methods for handling traffic between a first network including a virtual communication platform and a second network, such as a circuit-switched network, include inserting customer identifiers into data packets. For traffic sent to the second network, the packets with the identifiers are transmitted to a trunking service that uses the identifier to determine one or more applicable service attributes for handling the data contained within the packets. For data traffic received from the second network, the virtual communication platform uses the identifiers to determine a destination, such as an endpoint device, for the traffic within the first network.

Abstract: Aspects of the present disclosure involve systems, methods, computer program products, and the like, for providing disaster routing of particular communications through a telecommunications network during a network outage. The disaster routing may ensure that communications from a particular source or to a particular destination are connected to the destination even during times when portions of the network may be inoperable. In one particular embodiment, the disaster routing may be performed for emergency communications received at the network and connected to one or more emergency services configured to receive the emergency communication. However, the disaster routing mechanisms and techniques described herein may be applied or available to any type of communication from any source or customer to the telecommunications network.

Abstract: Methods for handling traffic between a first network including a virtual communication platform and a second network, such as a circuit-switched network, include inserting customer identifiers into data packets. For traffic sent to the second network, the packets with the identifiers are transmitted to a trunking service that uses the identifier to determine one or more applicable service attributes for handling the data contained within the packets. For data traffic received from the second network, the virtual communication platform uses the identifiers to determine a destination, such as an endpoint device, for the traffic within the first network.

Abstract: A network service infrastructure management system includes a computing system that communicates with a network service computing device to receive a request to generate a network service comprising one or more network node functions. Based on the request the computing system communicates with an operating system of the network service computing device to instantiate one or more tasks corresponding to the one or more network node functions in which each task is instantiated at a level of workload capability specified for its respective network node function. Once instantiated, the computing system may then launch each network node function on its respective task.

Abstract: Aspects of the present disclosure involve systems, methods, computer program products, and the like, for providing disaster routing of particular communications through a telecommunications network during a network outage. The disaster routing may ensure that communications from a particular source or to a particular destination are connected to the destination even during times when portions of the network may be inoperable. In one particular embodiment, the disaster routing may be performed for emergency communications received at the network and connected to one or more emergency services configured to receive the emergency communication. However, the disaster routing mechanisms and techniques described herein may be applied or available to any type of communication from any source or customer to the telecommunications network.

Abstract: Aspects of the present disclosure involve systems, methods, computer program products, and the like, for providing disaster routing of particular communications through a telecommunications network during a network outage. The disaster routing may ensure that communications from a particular source or to a particular destination are connected to the destination even during times when portions of the network may be inoperable. In one particular embodiment, the disaster routing may be performed for emergency communications received at the network and connected to one or more emergency services configured to receive the emergency communication. However, the disaster routing mechanisms and techniques described herein may be applied or available to any type of communication from any source or customer to the telecommunications network.

Abstract: A network service infrastructure management system includes a computing system that communicates with a network service computing device to receive a request to generate a network service comprising one or more network node functions. Based on the request the computing system communicates with an operating system of the network service computing device to instantiate one or more tasks corresponding to the one or more network node functions in which each task is instantiated at a level of workload capability specified for its respective network node function. Once instantiated, the computing system may then launch each network node function on its respective task.

Abstract: A telecommunications network includes a network service computing device and a host routing device. The host routing device includes a switch. The host routing device is coupled with a remote network and a PSTN. The remote network is coupled to a plurality of communication devices. The network service computing device is in communication with a database. The database includes a plurality of tags associated with VoIP lines. The tags identify the physical location where a plurality of VoIP lines are being operated. The tags determine routing and billing of calls made from each of the VoIP lines. Using a tag as a main routing identifier, instead of just an actual phone number, increases the probability that calls made from the VoIP line are properly routed and correctly billed through the telecommunications network.

Abstract: Methods for handling traffic between a first network including a virtual communication platform and a second network, such as a circuit-switched network, include inserting customer identifiers into data packets. For traffic sent to the second network, the packets with the identifiers are transmitted to a trunking service that uses the identifier to determine one or more applicable service attributes for handling the data contained within the packets. For data traffic received from the second network, the virtual communication platform uses the identifiers to determine a destination, such as an endpoint device, for the traffic within the first network.

Abstract: According to one embodiment of the present disclosure, a communication node upgrade system includes a computer-based set of instructions that are executed to identify an existing virtual machine (VM) to be upgraded, obtain upgraded software for the existing VM, create a new VM in a virtualized computing environment using the upgraded software, and copy configuration information from the existing VM to the new VM. Thereafter, the operation of the existing VM may be replaced with the new VM in the communication network. The existing VM comprising at least one communication node that provides one or more communication services for a communication network in which the existing VM is executed in a virtualized computing environment, and the configuration information includes information associated with configuration of the existing VM to provide the communication services by the existing VM.

Abstract: Aspects of the present disclosure involve systems, methods, computer program products, and the like, for providing disaster routing of particular communications through a telecommunications network during a network outage. The disaster routing may ensure that communications from a particular source or to a particular destination are connected to the destination even during times when portions of the network may be inoperable. In one particular embodiment, the disaster routing may be performed for emergency communications received at the network and connected to one or more emergency services configured to receive the emergency communication. However, the disaster routing mechanisms and techniques described herein may be applied or available to any type of communication from any source or customer to the telecommunications network.

Abstract: Aspects of the present disclosure involve systems and methods for providing routing of a communication received at a telecommunications network based on a unique identifier. In particular, a telecommunications network may route one or more communications based on a dynamically updated trunk group identifier associated with an egress user. Thus, in addition to routing the communication based on a telephone number or Internet Protocol (IP) address associated with a user, the network may also route the communication based upon a dynamically updated trunk group identifier included in an updated routing function of the network.

Abstract: A network service infrastructure management system includes a computing system that communicates with a network service computing device to receive a request to generate a network service comprising one or more network node functions. Based on the request the computing system communicates with an operating system of the network service computing device to instantiate one or more tasks corresponding to the one or more network node functions in which each task is instantiated at a level of workload capability specified for its respective network node function. Once instantiated, the computing system may then launch each network node function on its respective task.

Abstract: Aspects of the present disclosure involve systems, methods, computer program products, and the like, for providing services to customers or other users of a telecommunications network through implementation of one or more micro-services instantiated on the network. Through the micro-services, one or more of the processes or functions used to provide the services from the network may be separately located logically within the network, thereby divorcing such processes from dedicated service components of the network. The breaking apart of the processes to be instantiated within the network on a generic computing device of the network, otherwise known as “micro-services”, allows the telecommunications to adjust or scale the available services in response to operating conditions of the network.

Abstract: Aspects of the present disclosure involve systems and methods for providing routing of a communication received at a telecommunications network based on a unique identifier. In particular, a telecommunications network may route one or more communications based on a dynamically updated trunk group identifier associated with an egress user. Thus, in addition to routing the communication based on a telephone number or Internet Protocol (IP) address associated with a user, the network may also route the communication based upon a dynamically updated trunk group identifier included in an updated routing function of the network.

Abstract: A telecommunications network includes a network service computing device and a host routing device. The host routing device includes a switch. The host routing device is coupled with a remote network and a PSTN. The remote network is coupled to a plurality of communication devices. The network service computing device is in communication with a database. The database includes a plurality of tags associated with VoIP lines. The tags identify the physical location where a plurality of VoIP lines are being operated. The tags determine routing and billing of calls made from each of the VoIP lines. Using a tag as a main routing identifier, instead of just an actual phone number, increases the probability that calls made from the VoIP line are properly routed and correctly billed through the telecommunications network.