Patents by Inventor Clifford J. Strohofer

Clifford J. Strohofer has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Use of metadata to post process speech recognition output
    Patent number: 8676577
    Abstract: A method of utilizing metadata stored in a computer-readable medium to assist in the conversion of an audio stream to a text stream. The method compares personally identifiable data, such as a user's electronic address book and/or Caller/Recipient ID information (in the case of processing voice mail to text), to the n-best results generated by a speech recognition engine for each word that is output by the engine. A goal of this comparison is to correct a possible misrecognition of a spoken proper noun such as a name or company with its proper textual form or a spoken phone number to correctly formatted phone number with Arabic numerals to improve the overall accuracy of the output of the voice recognition system.
    Type: Grant
    Filed: March 31, 2009
    Date of Patent: March 18, 2014
    Assignee: Canyon IP Holdings, LLC
    Inventors: Igor Roditis Jablokov, Clifford J. Strohofer, III, Marc White, Victor Roditis Jablokov
  • Adjusting music length to expected waiting time while caller is on hold
    Patent number: 8102987
    Abstract: A method of adjusting music length to expected waiting time while a caller is on hold includes choosing one or more media selections based upon their play duration and matching the selection(s) to the expected waiting time.
    Type: Grant
    Filed: October 16, 2008
    Date of Patent: January 24, 2012
    Assignee: International Business Machines Corporation
    Inventors: Ciprian Agapi, Thomas E. Creamer, James R. Lewis, Vanessa V. Michelini, Wallace J. Sadowski, Clifford J. Strohofer
  • USE OF METADATA TO POST PROCESS SPEECH RECOGNITION OUTPUT
    Publication number: 20090248415
    Abstract: A method of utilizing metadata stored in a computer-readable medium to assist in the conversion of an audio stream to a text stream. The method compares personally identifiable data, such as a user's electronic address book and/or Caller/Recipient ID information (in the case of processing voice mail to text), to the n-best results generated by a speech recognition engine for each word that is output by the engine. A goal of this comparison is to correct a possible misrecognition of a spoken proper noun such as a name or company with its proper textual form or a spoken phone number to correctly formatted phone number with Arabic numerals to improve the overall accuracy of the output of the voice recognition system.
    Type: Application
    Filed: March 31, 2009
    Publication date: October 1, 2009
    Applicant: YAP, INC.
    Inventors: Igor Roditis Jablokov, Clifford J. Strohofer, Marc White, Victor Roditis Jablokov
  • ADJUSTING MUSIC LENGTH TO EXPECTED WAITING TIME WHILE CALLER IS ON HOLD
    Publication number: 20090041209
    Abstract: A method of adjusting music length to expected waiting time while a caller is on hold includes choosing one or more media selections based upon their play duration and matching the selection(s) to the expected waiting time.
    Type: Application
    Filed: October 16, 2008
    Publication date: February 12, 2009
    Inventors: Ciprian Agapi, Thomas E. Creamer, James R. Lewis, Vanessa V. Michelini, Wallace J. Sadowski, Clifford J. Strohofer
  • Adjusting music length to expected waiting time while caller is on hold
    Patent number: 7450711
    Abstract: A method of adjusting music length to expected waiting time while a caller is on hold includes choosing one or more media selections based upon their play duration and matching the selection(s) to the expected waiting time.
    Type: Grant
    Filed: December 15, 2003
    Date of Patent: November 11, 2008
    Assignee: International Business Machines Corporation
    Inventors: Ciprian Agapi, Thomas E. Creamer, James R. Lewis, Vanessa V. Michelini, Wallace J. Sadowski, Clifford J. Strohofer