Abstract: Described is a system and process for monitored video communication wherein detainees, such as inmates in jail or prison, can receive recorded video messages from outside persons, such as family members, friends, and attorneys. The system processes a recorded video message from a customer approved to communicate with a detainee-recipient by executing certain computer-implemented verification, screening, and filtering processes followed by performance of intermediate review, final review, and approval for viewing by a natural person reviewer, such as a correctional officer of senior administrative staff member. Computer-executed processes speed review and approval of the recorded video message by screening the video using facial recognition, voice recognition, nudity recognition, maturity recognition, and similar stored indicia to prevent viewing of restricted and possibly objectionable content by the recipient.