Patents by Inventor Colin Michael Leung

Colin Michael Leung has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 10600097
    Abstract: Embodiments of the present disclosure relate to generating and distributing action items in response to responses and further performing various reminder actions for the action items. In particular, systems and methods disclosed herein facilitate implementation of action items in response to receiving feedback data within responses to electronic survey questions. For example, systems and methods disclosed herein facilitate generating action items in response to given customer responses to one or more electronic survey questions. Additionally, systems and methods disclosed herein provide one or more reminders to one or more entities to follow up and ensure performance of various tasks associated with respective action items.
    Type: Grant
    Filed: June 30, 2016
    Date of Patent: March 24, 2020
    Assignee: Qualtrics, LLC
    Inventors: Jeffrey Angell, Colin Michael Leung, Qiang Guo, Phil Napieralski
  • Publication number: 20180005289
    Abstract: Embodiments of the present disclosure relate to generating and distributing action items in response to responses and further performing various reminder actions for the action items. In particular, systems and methods disclosed herein facilitate implementation of action items in response to receiving feedback data within responses to electronic survey questions. For example, systems and methods disclosed herein facilitate generating action items in response to given customer responses to one or more electronic survey questions. Additionally, systems and methods disclosed herein provide one or more reminders to one or more entities to follow up and ensure performance of various tasks associated with respective action items.
    Type: Application
    Filed: June 30, 2016
    Publication date: January 4, 2018
    Inventors: Jeffrey Angell, Colin Michael Leung, Qiang Guo, Phil Napieralski