Abstract: A system and method is disclosed for defining a set of predetermined comment codes for incorporation into database records to enhance processes and workflows. The system comprises a repository of records, including a plurality of records incorporating at least one comment identifier identifying a comment associated by a user with a particular record and provides additional information about a particular characteristic of the record, a search processor for searching the repository to identify a plurality of records incorporating at least one predetermined comment identifier in response to a user provided search query, and a task processor for assigning performance of a task comprising processing the identified plurality of records.