Abstract: The invention provides a method, system and computer readable medium for providing a notification to a recipient. The method, system and computer readable medium relate to a notification sent via a processing device, the method including determining, for a recipient, a first notification method and a second notification method, generating a notification, and providing the notification to the recipient in accordance with the first notification method or, upon a failure of the first notification method, providing the notification to the recipient in accordance with the second notification method.

Abstract: A system, method and computer readable medium for providing automated notifications generates a list of recipients. The notification preferences of the recipients is determined and a notification generated and formatted in accordance with the recipients' preferences is communicated to the recipient. The notification preferences include a notification type, such as voice, email, SMS etc. The notification may be a notification of an overdue debt which provides the recipient with an avenue to make payment of the debt.