Patents by Inventor Courtney L. McCarthy

Courtney L. McCarthy has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • IT service management technology enablement
    Patent number: 7921024
    Abstract: Disclosed are a method and system for transforming organizations from a supply driven to service oriented, demand driven IT organization. The IT Service Management Technology Enablement Model provides a method for supply-oriented customers to move to an advanced, demand driven service utility. The method outlines the key technical enablers that need to be put in place to achieve specific milestones as they move from a supply driven to demand driven model. Key milestones include: aligning IT to the Business (communicate); productizing IT (Structure); IT as a Factory (Standardize); and IT as a Utility (Commoditize).
    Type: Grant
    Filed: November 29, 2006
    Date of Patent: April 5, 2011
    Assignee: International Business Machines Corporation
    Inventors: John P. Hogan, Courtney L. McCarthy, Robert M. Mello, Jr., Louis C. Mosher
  • IT SERVICE MANAGEMENT TECHNOLOGY ENABLEMENT
    Publication number: 20080126163
    Abstract: Disclosed are a method and system for transforming organizations from a supply driven to service oriented, demand driven IT organization. The IT Service Management Technology Enablement Model provides a method for supply-oriented customers to move to an advanced, demand driven service utility. The method outlines the key technical enablers that need to be put in place to achieve specific milestones as they move from a supply driven to demand driven model. Key milestones include: aligning IT to the Business (communicate); productizing IT (Structure); IT as a Factory (Standardize); and IT as a Utility (Commoditize).
    Type: Application
    Filed: November 29, 2006
    Publication date: May 29, 2008
    Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: John P. Hogan, Courtney L. McCarthy, Robert M. Mello, Louis C. Mosher