Abstract: A method and system resource allocation in a cloud-based communication system is provided. A cloud-based communication system forecasts a traffic envelope pattern across the cloud-based communication system, preferably via machine learning. The cloud-based communication system sets a potential maximum traffic amount for the cloud-based communication system using cloud platform information and call properties. The cloud-based communication system bounds the potential maximum traffic amount using bounding parameters, and adjusts the traffic envelope pattern based on an incident context. The cloud-based communication system consolidates resources within the cloud-based communication system and adjusts call resource resources in the cloud-based communication system when passive performance monitoring indicates a new burst traffic pattern.

Abstract: A system is configured to generate an alarm when an anomaly occurs at a network infrastructure element. The system includes a transceiver configured to receive data associated with a performance indicator on a predefined basis. The system also includes a processor configured to use the received data to determine a normalized trend for the performance indicator for at least one of a given network infrastructure element and a given time period. The processor is further configured to apply a degree of deviation to the determined normalized trend for at least one of the given network infrastructure element and the given time period to generate an adaptive threshold for the performance indicator. An alarm generator generates an alarm to indicate an anomaly at the given network infrastructure element when newly received data associated with the performance indicator is beyond the adaptive threshold associated with the performance indicator.

Abstract: In a two-way radio frequency (RF) communications system having a plurality of subscriber units (SUs) and a supporting infrastructure including a wireless core network, a service request is received indicating one of a device, application, and transport link that will be removed from service. One or more SUs out of the plurality of SUs are identified that will be impacted by the removal from service. A determination is then made of whether any one of the SUs is currently involved in an incident response. For each SU determined to be currently involved in an incident response, it is determined whether the respective incident response is of a non-interruptible incident response type. Responsive to determining that a SU is currently involved in a non-interruptible incident response, a notification is caused to appear at a network management console or a dispatch console, and the service request is at least temporarily suspended.

Abstract: A system is configured to generate an alarm when an anomaly occurs at a network infrastructure element. The system includes a transceiver configured to receive data associated with a performance indicator on a predefined basis. The system also includes a processor configured to use the received data to determine a normalized trend for the performance indicator for at least one of a given network infrastructure element and a given time period. The processor is further configured to apply a degree of deviation to the determined normalized trend for at least one of the given network infrastructure element and the given time period to generate an adaptive threshold for the performance indicator. An alarm generator generates an alarm to indicate an anomaly at the given network infrastructure element when newly received data associated with the performance indicator is beyond the adaptive threshold associated with the performance indicator.

Abstract: In a two-way radio frequency (RF) communications system having a plurality of subscriber units (SUs) and a supporting infrastructure including a wireless core network, a service request is received indicating one of a device, application, and transport link that will be removed from service. One or more SUs out of the plurality of SUs are identified that will be impacted by the removal from service. A determination is then made of whether any one of the SUs is currently involved in an incident response. For each SU determined to be currently involved in an incident response, it is determined whether the respective incident response is of a non-interruptible incident response type. Responsive to determining that a SU is currently involved in a non-interruptible incident response, a notification is caused to appear at a network management console or a dispatch console, and the service request is at least temporarily suspended.

Abstract: An apparatus and method for information storage and retrieval of communication network performance data includes a first step 200 of obtaining performance data from network entities. A next step 202 includes generating a rating for the performance data relating to how interesting that data is to network entities. A next step 204 includes archiving a portion of the performance data in response to the rating of the performance data.

Abstract: An apparatus and method for information storage and retrieval of communication network performance data includes a first step 200 of obtaining performance data from network entities. A next step 202 includes generating a rating for the performance data relating to how interesting that data is to network entities. A next step 204 includes archiving a portion of the performance data in response to the rating of the performance data.