Patents by Inventor Craig Etheredge

Craig Etheredge has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20130013475
    Abstract: Systems and methods of resolving identified issues are provided. In at least some examples, the systems and methods may include receiving an identified issue, such as at an issue resolution system, and receiving one or more parameters associated with the identified issue. In some examples, the parameters may be hierarchical. The systems and methods may further include automatically generating a receipt associated with the issue and including a due date for resolution of the issue. The systems and methods may further include automatically routing the identified issue to a resolution group for resolution. In at least some examples, the systems and methods may include dynamically modifying aspects of the issue resolution system. For instance, the systems and methods described herein may include authenticating a user of a dynamic modification system and, upon authenticating the user, receiving one or more modifications to one or more aspects of the system.
    Type: Application
    Filed: July 6, 2011
    Publication date: January 10, 2013
    Applicant: Bank of America Corporation
    Inventors: Shari L. Marakowitz, Victoria G. Woodrome, William Faux, Matthew T. Ahillen, William Craig Etheredge, Robert Wilfred Johnston, JR.
  • Patent number: 8301555
    Abstract: In general, embodiments of the invention relate to systems, methods, and computer program products for producing a financial offer that is specific to a customer and storing the electronic acceptance and authentication of the acceptance in a digital medium. More particularly, embodiments of the invention relate to identifying a customer, providing a financial offer that is specific to that customer, and electronically storing both the authentication of the identity of the customer and the accompanying acceptance of the financial offer.
    Type: Grant
    Filed: January 29, 2010
    Date of Patent: October 30, 2012
    Assignee: Bank of America Corporation
    Inventors: Craig Etheredge, Jason E. Fore, Ralph M. Evans
  • Publication number: 20110191156
    Abstract: In general, embodiments of the invention relate to systems, methods, and computer program products for producing a financial offer that is specific to a customer and storing the electronic acceptance and authentication of the acceptance in a digital medium. More particularly, embodiments of the invention relate to identifying a customer, providing a financial offer that is specific to that customer, and electronically storing both the authentication of the identity of the customer and the accompanying acceptance of the financial offer.
    Type: Application
    Filed: January 29, 2010
    Publication date: August 4, 2011
    Applicant: BANK OF AMERICA CORPORATION
    Inventors: Craig Etheredge, Jason E. Fore, Ralph M. Evans
  • Publication number: 20080306848
    Abstract: A method and system is disclosed for a financial institution to offer one or more financial products or services to a customer. Upon receiving a triggering event, such as a customer transaction, at least one of an internal and external database concerning is queried, and an algorithmic determination of an optimum selection of financial products to be offered to the customer is executed. The initiated financial transaction may be executed simultaneously with the determination of an optimum selection of financial products. The optimum selection of financial products and services may be offered by the financial institution employee who is also processing the customer transaction.
    Type: Application
    Filed: June 5, 2007
    Publication date: December 11, 2008
    Applicant: BANK OF AMERICA CORPORATION
    Inventors: Michael Ralph Bartholomew, William Craig Etheredge, Karen Pendleton, Steffanie R. Gaus