Abstract: Adaptive system for communicating with a customer in a retail store environment includes a sensor disposed at a sensor location in a retail environment. The sensor location is selected so that the sensor captures information that facilitates identification of at least one trait associated with a customer located proximate to the sensor location. A processing system is configured to use the information to determine the at least one trait. Thereafter, in response to such determination, the processing system selectively determines a message or content selection to be displayed to the customer based at least in part on the at least one trait that has been identified.

Abstract: Adaptive system for communicating with a customer in a retail store environment includes a sensor disposed at a sensor location in a retail environment. The sensor location is selected so that the sensor captures information that facilitates identification of at least one trait associated with a customer located proximate to the sensor location. A processing system is configured to use the information to determine the at least one trait. Thereafter, in response to such determination, the processing system selectively determines a message or content selection to be displayed to the customer based at least in part on the at least one trait that has been identified.

Abstract: Adaptive system for communicating with a customer in a retail store environment includes a sensor disposed at a sensor location in a retail environment. The sensor location is selected so that the sensor captures information that facilitates identification of at least one trait associated with a customer located proximate to the sensor location. A processing system is configured to use the information to determine the at least one trait. Thereafter, in response to such determination, the processing system selectively determines a message or content selection to be displayed to the customer based at least in part on the at least one trait that has been identified.

Abstract: Adaptive system for communicating with a customer in a retail store environment includes a sensor disposed at a sensor location in a retail environment. The sensor location is selected so that the sensor captures information that facilitates identification of at least one trait associated with a customer located proximate to the sensor location. A processing system is configured to use the information to determine the at least one trait. Thereafter, in response to such determination, the processing system selectively determines a message or content selection to be displayed to the customer based at least in part on the at least one trait that has been identified.

Abstract: Systems (100) and methods (400) for providing customer service based theft deterrent. The method comprises: identifying each item of a plurality of items that is being removed from display equipment by the person; determining whether the person is performing an action associated with a potential theft of the item that was previously removed from the display equipment by the person; and perform actions to initiate a customer service based interaction in response to a determination that the person is performing the action associated with the potential theft of the item. The customer service based interaction is initiated with the person such that the person is deterred from committing theft. Notably, the person is at a location within a facility other than at an exit of the facility when the customer service based interaction occurs.

Abstract: Systems (100) and methods (400) for providing customer service based theft deterrent. The method comprises: identifying each item of a plurality of items that is being removed from display equipment by the person; determining whether the person is performing an action associated with a potential theft of the item that was previously removed from the display equipment by the person; and perform actions to initiate a customer service based interaction in response to a determination that the person is performing the action associated with the potential theft of the item. The customer service based interaction is initiated with the person such that the person is deterred from committing theft. Notably, the person is at a location within a facility other than at an exit of the facility when the customer service based interaction occurs.

Abstract: Systems (100) and methods (400) for providing store intelligence. The methods involve: generating sensor data relating to movement of a security tag (122) by at least one sensor of a plurality of sensors (126) disposed in the security tag; analyzing, by an electronic device (140) remotely located from the security tag, the sensor data to determine if the security tag is currently being moved in an abnormal manner; and selectively performing, by the electronic device, first operations facilitating facility security if a determination is made that the security tag is currently being moved in an abnormal manner.

Abstract: An EAS/expulsion detrimental substance tag (101) in which the tag is held to an article by an attaching assembly, a part of which may be releasably prevented from being withdrawn from the body of the tag. The tag body may be provided with one or more sensors, that are disposed in the body. The sensors are positioned adjacent the detrimental substance. The Benefit Denial (Ink portion) of this tag may feature an ink vial. When the tag and its ink vial are attacked, the tag will expel the detrimental substance out and onto the article being protected.

Abstract: Systems and apparatus for a security device for an article having a constrained elongate member are disclosed.

Abstract: An EAS/EXPULSION DETRIMENTAL SUBSTANCE tag in which the tag is held to an article by an attaching assembly, a part of which may be releasably prevented from being withdrawn from the body of the tag. The tag body may be provided with an arcuate channel through which an arcuate detacher probe can be guided for releasing the attaching assembly part. A spring clamp may provide the releasable preventing function and may include jaws specifically adapted to respond to in-plane torsional and/or other forces provided by the arcuate probe, which may be moved through the arcuate channel by rotation to reach the spring clamp. An abutment may be placed within the arcuate channel to prevent a relatively rigid wire formed into an arcuate shape from being used to release the attaching assembly part. The Benefit Denial (Ink portion) of this tag may feature an ink vial that may be disposed inside of a rubber bladder, which may then be placed in a completely sealed, ultrasonically welded compartment.

Abstract: Systems and apparatus for a security device for an article having a constrained elongate member are disclosed.

Abstract: An EAS/expulsion detrimental substance tag (101) in which the tag is held to an article by an attaching assembly, a part of which may be releasably prevented from being withdrawn from the body of the tag. The tag body may be provided with one or more sensors, that are disposed in the body. The sensors are positioned adjacent the detrimental substance. The Benefit Denial (Ink portion) of this tag may feature an ink vial. When the tag and its ink vial are attacked, the tag will expel the detrimental substance out and onto the article being protected.

Abstract: An EAS/EXPULSION DETRIMENTAL SUBTANCE tag in which the tag is held to an article by an attaching assembly, a part of which may be releasably prevented from being withdrawn from the body of the tag. The tag body may be provided with an arcuate channel through which an arcuate detacher probe can be guided for releasing the attaching assembly part. A spring clamp may provide the releasable preventing function and may include jaws specifically adapted to respond to in-plane torsional and/or other forces provided by the arcuate probe, which may be moved through the arcuate channel by rotation to reach the spring clamp. An abutment may be placed within the arcuate channel to prevent a relatively rigid wire formed into an arcuate shape from being used to release the attaching assembly part. The Benefit Denial (Ink portion) of this tag may feature an ink vial that may be disposed inside of a rubber bladder, which may then be placed in a completely sealed, ultrasonically welded compartment.

Abstract: An EAS system in which a transmitter transmits an RF transmitter signal into an interrogation zone and a receiver receives RF signals from the interrogation zone. The received RF signals include any RF tag signals generated by tags situated in the zone and adapted to respond to the RF transmitter signal. In order to reduce interference effects, the RF carrier frequency of the transmitter signal is adapted to take on a plurality of different frequency values during different ones of a plurality of finite dwell time periods of the RF transmitter signal.

Abstract: The invention provides in combination, an electronic article surveillance system for disposition in an area to be subjected to such surveillance and control circuitry connected with the system, the system generating a readiness signal when prepared to effect electronic article surveillance and being thereafter responsive to an input signal to commence electronic article surveillance, the control circuitry being responsive to the readiness signal selectively to generate the input signal and being adapted to suppress generation of the input signal responsively to further input to the control circuitry indicative of the existence of a predetermined condition. The predetermined condition is the presence in the area of a further electronic surveillance system which has not generated its readiness signal, and the invention looks to interconnecting the further system to the control circuitry.