Patents by Inventor Craig W. Blankenstein

Craig W. Blankenstein has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • System, process and computer program product for issue communication and facilitating issue resolution
    Patent number: 8565937
    Abstract: A system for communicating issues and facilitating resolution of the issues, wherein the issues affect a plurality of similar complex systems, the system being implemented over a computer network and comprising at least one first computer device, a second computer device and a third computer device, all of which are configured to be in communication with the computer network. The first computer devices are adapted to be used by at least one customer, and the second computer device is adapted to be used by an originating entity. The third computer device is configured to maintain a discussion-capable electronic media accessible to the first and second computer devices over the computer network. The electronic media is configured to have a plurality of issues and a plurality of comments posted thereon to facilitate resolving the issue.
    Type: Grant
    Filed: April 4, 2002
    Date of Patent: October 22, 2013
    Assignee: The Boeing Company
    Inventors: Craig W. Blankenstein, Michael N. Cowan, Timothy S. Lloyd, Timothy I. May, William P. McCutchon, Gary P. Noble, Bradley J. Taylor, Janice L. Williams
  • System, process and computer program product for issue communication and facilitating issue resolution
    Publication number: 20020116346
    Abstract: A system for communicating issues and facilitating resolution of the issues, wherein the issues affect a plurality of similar complex systems, the system being implemented over a computer network and comprising at least one first computer device, a second computer device and a third computer device, all of which are configured to be in communication with the computer network. The first computer devices are adapted to be used by at least one customer, and the second computer device is adapted to be used by an originating entity. The third computer device is configured to maintain a discussion-capable electronic media accessible to the first and second computer devices over the computer network. The electronic media is configured to have a plurality of issues and a plurality of comments posted thereon to facilitate resolving the issue.
    Type: Application
    Filed: April 4, 2002
    Publication date: August 22, 2002
    Applicant: The Boeing Company
    Inventors: Craig W. Blankenstein, Michael N. Cowan, Timothy S. Lloyd, Timothy I. May, William P. McCutchon, Gary P. Noble, Bradley J. Taylor, Janice L. Williams