Patents by Inventor Crystal Pan

Crystal Pan has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20240403909
    Abstract: A lift reporting system to perform operations that include: accessing user behavior data associated with one or more machine-learned (ML) models, the ML models associated with identifiers; determining causal conversions associated with the ML models based on the user behavior data, the causal conversions comprising values; performing a comparison between the values that represents the causal conversions; determining a ranking of the ML models based on the comparison; and causing display of a graphical user interface (GUI) that includes a display of identifiers associated with ML models.
    Type: Application
    Filed: June 2, 2023
    Publication date: December 5, 2024
    Inventors: Simon Hollands, Li Shi, Amit Adur, Mattia Fumagalli, Crystal Pan
  • Patent number: 11775572
    Abstract: Techniques for chatbots, and more particularly, to techniques for using a directed acyclic graph (DAG) based framework to build and train models. In one particular aspect, a computer implemented method is provided that includes generating, by a DAG based framework, a first model and a second model, executing the first model for a chatbot in run-time and second model for the chatbot in design-time, collecting attributes for intent classification associated with a set of utterances with the chatbot running the first model and the second model, evaluating, using one or more metrics, performance of the first model and the second model based on an analysis of the attributes for the intent classification, determining whether the performance of the second model is improved as compared to the performance of the first model, and executing the first model or the second model for the chatbot in run-time based on the performance determination.
    Type: Grant
    Filed: November 15, 2021
    Date of Patent: October 3, 2023
    Assignee: ORACLE INTERNATIONAL CORPORATION
    Inventors: Gautam Singaraju, Crystal Pan
  • Publication number: 20220078140
    Abstract: Techniques for chatbots, and more particularly, to techniques for using a directed acyclic graph (DAG) based framework to build and train models. In one particular aspect, a computer implemented method is provided that includes generating, by a DAG based framework, a first model and a second model, executing the first model for a chatbot in run-time and second model for the chatbot in design-time, collecting attributes for intent classification associated with a set of utterances with the chatbot running the first model and the second model, evaluating, using one or more metrics, performance of the first model and the second model based on an analysis of the attributes for the intent classification, determining whether the performance of the second model is improved as compared to the performance of the first model, and executing the first model or the second model for the chatbot in run-time based on the performance determination.
    Type: Application
    Filed: November 15, 2021
    Publication date: March 10, 2022
    Applicant: Oracle International Corporation
    Inventors: Gautam Singaraju, Crystal Pan
  • Patent number: 11206229
    Abstract: Techniques for chatbots, and more particularly, to techniques for using a directed acyclic graph (DAG) based framework to build and train models. In one particular aspect, a computer implemented method is provided that includes generating, by a DAG based framework, a first model and a second model, executing the first model for a chatbot in run-time and second model for the chatbot in design-time, collecting attributes for intent classification associated with a set of utterances with the chatbot running the first model and the second model, evaluating, using one or more metrics, performance of the first model and the second model based on an analysis of the attributes for the intent classification, determining whether the performance of the second model is improved as compared to the performance of the first model, and executing the first model or the second model for the chatbot in run-time based on the performance determination.
    Type: Grant
    Filed: March 19, 2020
    Date of Patent: December 21, 2021
    Assignee: Oracle International Corporation
    Inventors: Gautam Singaraju, Crystal Pan
  • Publication number: 20200344185
    Abstract: Techniques for chatbots, and more particularly, to techniques for using a directed acyclic graph (DAG) based framework to build and train models. In one particular aspect, a computer implemented method is provided that includes generating, by a DAG based framework, a first model and a second model, executing the first model for a chatbot in run-time and second model for the chatbot in design-time, collecting attributes for intent classification associated with a set of utterances with the chatbot running the first model and the second model, evaluating, using one or more metrics, performance of the first model and the second model based on an analysis of the attributes for the intent classification, determining whether the performance of the second model is improved as compared to the performance of the first model, and executing the first model or the second model for the chatbot in run-time based on the performance determination.
    Type: Application
    Filed: March 19, 2020
    Publication date: October 29, 2020
    Applicant: Oracle International Corporation
    Inventors: Gautam Singaraju, Crystal Pan