Abstract: A computer program product stored on a non-transitory computer readable medium comprising instructions that when executed on one or more computers cause the one or more computers to perform operations of providing a single client application including a plurality of communication types, the communication types comprising at least all of voice call, text messaging, and instant messaging and providing via the application a single history screen showing all recent communications of a client using the application including all communication types employed.

Abstract: A universal communication system including a processor configured to execute a client application is described and includes first logic configured to provide a client interface for accessing a plurality of communication and media types from the command window, and second logic configured to integrate a plurality of contact information from the plurality of media and communication types into a single contact list, where the single contact list being accessible from the client interface. The system further includes third logic configured to receive executable instructions from a multi-protocol application program interface to alter the plurality of communication and media types and the plurality of contact information received therefrom.

Abstract: A universal communication system including a processor configured to execute a client application is described and includes first logic configured to provide a client interface for accessing a plurality of communication and media types from the command window, and second logic configured to integrate a plurality of contact information from the plurality of media and communication types into a single contact list, where the single contact list being accessible from the client interface. The system further includes third logic configured to receive executable instructions from a multi-protocol application program interface to alter the plurality of communication and media types and the plurality of contact information received therefrom.