Abstract: Disclosed are systems and methods for autonomous computing replacing or augmenting a human user of computer programs, where access to internal operations of the computer program is not used. An application controller can use the display output of a computer program to determine a current state of the computer program, using the disclosed embodiments. For example, identity of menu options of the computer program can be determined from image frames obtained from the display output of the computer program and used to determine the current state of the computer program. The application controller can provide input commands to the computer program to execute the computer program from the current state to a destination state.

Abstract: Implementations relate to determination and display of estimated hold durations for calls. In some implementations, a computer-implemented method includes obtaining an identifier of a target entity, the identifier usable by a first call device to initiate a call between the first call device and the target entity. A hold duration is determined that is an estimated amount of time before the call is matched to a human agent when the call is initiated at a particular time that is prospective to a current time. The hold duration is determined based on previous calls between one or more call devices and the target entity. The hold duration is provided for display by the first call device prior to the initiation of the call between the first call device and the target entity.

Abstract: Disclosed are systems and methods for autonomous computing replacing or augmenting a human user of computer programs, where access to internal operations of the computer program is not used. An application controller can use the display output of a computer program to determine a current state of the computer program, using the disclosed embodiments. For example, identity of menu options of the computer program can be determined from image frames obtained from the display output of the computer program and used to determine the current state of the computer program. The application controller can provide input commands to the computer program to execute the computer program from the current state to a destination state.

Abstract: Implementations relate to determination and display of estimated hold durations for calls. In some implementations, a computer-implemented method includes obtaining an identifier of a target entity, the identifier usable by a first call device to initiate a call between the first call device and the target entity. A hold duration is determined that is an estimated amount of time before the call is matched to a human agent when the call is initiated at a particular time that is prospective to a current time. The hold duration is determined based on previous calls between one or more call devices and the target entity. The hold duration is provided for display by the first call device prior to the initiation of the call between the first call device and the target entity.

Abstract: Implementations relate to determination and display of estimated hold durations for calls. In some implementations, a computer-implemented method includes obtaining an identifier of a target entity, the identifier usable by a first call device to initiate a call between the first call device and the target entity. A hold duration is determined that is an estimated amount of time before the call is matched to a human agent when the call is initiated at a particular time that is prospective to a current time. The hold duration is determined based on previous calls between one or more call devices and the target entity. The hold duration is provided for display by the first call device prior to the initiation of the call between the first call device and the target entity.

Abstract: Disclosed are methods and systems for a security camera. In one embodiment, a mobile application is disclosed that generates a transparent camera activity with a camera preview undetectable by human eye. The camera activity can run on top of other applications of a mobile computing device and capture images and/or video of an unauthorized user without being detected.

Abstract: Disclosed are systems and methods for autonomous computing replacing or augmenting a human user of computer programs, where access to internal operations of the computer program is not used. An application controller can use the display output of a computer program to determine a current state of the computer program, using the disclosed embodiments. For example, identity of menu options of the computer program can be determined from image frames obtained from the display output of the computer program and used to determine the current state of the computer program. The application controller can provide input commands to the computer program to execute the computer program from the current state to a destination state.

Abstract: Disclosed are systems and methods for autonomous computing replacing or augmenting a human user of computer programs, where access to internal operations of the computer program is not used. An application controller can use the display output of a computer program to determine a current state of the computer program, using the disclosed embodiments. For example, identity of menu options of the computer program can be determined from image frames obtained from the display output of the computer program and used to determine the current state of the computer program. The application controller can provide input commands to the computer program to execute the computer program from the current state to a destination state.

Abstract: Disclosed are methods and systems for a security camera. In one embodiment, a mobile application is disclosed that generates a transparent camera activity with a camera preview undetectable by human eye. The camera activity can run on top of other applications of a mobile computing device and capture images and/or video of an unauthorized user without being detected.