Patents by Inventor Cynthia L. Sturgeon
Cynthia L. Sturgeon has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Patent number: 10002203Abstract: A system and method for managing data transfer operations includes at least one data server including data stored in a plurality of data fields, at least one transaction server operatively coupled to the at least one data server and configured to provide at least one customizable business rule and a customer relationship application, an information server operatively coupled to the at least one transaction server, and at least one workstation operatively coupled to the information server. The least one workstation includes local memory accessible to the customer relationship application and configured to provide web communication and presentation services to a user of the at least one workstation that are deployed on the information server. The at least one customizable business rule specifies a mapping between the plurality of data fields and the local memory, the mapping having been provided by the user interacting with the web communication and presentation services.Type: GrantFiled: June 3, 2015Date of Patent: June 19, 2018Assignee: BMC Software, Inc.Inventors: Mark A. George, Cynthia L. Sturgeon
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Patent number: 9792387Abstract: A system and method for managing data transfer operations includes at least one data server including data stored in a plurality of data fields, at least one transaction server operatively coupled to the at least one data server and configured to provide at least one customizable business rule and a customer relationship application, an information server operatively coupled to the at least one transaction server, and at least one workstation operatively coupled to the information server. The least one workstation includes local memory accessible to the customer relationship application and configured to provide web communication and presentation services to a user of the at least one workstation that are deployed on the information server. The at least one customizable business rule specifies a mapping between the plurality of data fields and the local memory, the mapping having been provided by the user interacting with the web communication and presentation services.Type: GrantFiled: August 25, 2014Date of Patent: October 17, 2017Assignee: BMC Software, Inc.Inventors: Mark A. George, Cynthia L. Sturgeon
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Patent number: 9710569Abstract: A system and method for managing data transfer operations includes at least one data server including data stored in a plurality of data fields, at least one transaction server operatively coupled to the at least one data server and configured to provide at least one customizable business rule and a customer relationship application, an information server operatively coupled to the at least one transaction server, and at least one workstation operatively coupled to the information server. The least one workstation includes local memory accessible to the customer relationship application and configured to provide web communication and presentation services to a user of the at least one workstation that are deployed on the information server. The at least one customizable business rule specifies a mapping between the plurality of data fields and the local memory, the mapping having been provided by the user interacting with the web communication and presentation services.Type: GrantFiled: August 25, 2014Date of Patent: July 18, 2017Assignee: BMC Software, Inc.Inventors: Mark A. George, Cynthia L. Sturgeon
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Publication number: 20150269276Abstract: A system and method for managing data transfer operations includes at least one data server including data stored in a plurality of data fields, at least one transaction server operatively coupled to the at least one data server and configured to provide at least one customizable business rule and a customer relationship application, an information server operatively coupled to the at least one transaction server, and at least one workstation operatively coupled to the information server. The least one workstation includes local memory accessible to the customer relationship application and configured to provide web communication and presentation services to a user of the at least one workstation that are deployed on the information server. The at least one customizable business rule specifies a mapping between the plurality of data fields and the local memory, the mapping having been provided by the user interacting with the web communication and presentation services.Type: ApplicationFiled: June 3, 2015Publication date: September 24, 2015Inventors: Mark A. GEORGE, Cynthia L. Sturgeon
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Publication number: 20150040032Abstract: A system and method for managing data transfer operations includes at least one data server including data stored in a plurality of data fields, at least one transaction server operatively coupled to the at least one data server and configured to provide at least one customizable business rule and a customer relationship application, an information server operatively coupled to the at least one transaction server, and at least one workstation operatively coupled to the information server. The least one workstation includes local memory accessible to the customer relationship application and configured to provide web communication and presentation services to a user of the at least one workstation that are deployed on the information server. The at least one customizable business rule specifies a mapping between the plurality of data fields and the local memory, the mapping having been provided by the user interacting with the web communication and presentation services.Type: ApplicationFiled: August 25, 2014Publication date: February 5, 2015Inventors: Mark A. GEORGE, Cynthia L. Sturgeon
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Publication number: 20140365439Abstract: A system and method for managing data transfer operations includes at least one data server including data stored in a plurality of data fields, at least one transaction server operatively coupled to the at least one data server and configured to provide at least one customizable business rule and a customer relationship application, an information server operatively coupled to the at least one transaction server, and at least one workstation operatively coupled to the information server. The least one workstation includes local memory accessible to the customer relationship application and configured to provide web communication and presentation services to a user of the at least one workstation that are deployed on the information server. The at least one customizable business rule specifies a mapping between the plurality of data fields and the local memory, the mapping having been provided by the user interacting with the web communication and presentation services.Type: ApplicationFiled: August 25, 2014Publication date: December 11, 2014Inventors: Mark A. George, Cynthia L. Sturgeon
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Patent number: 8819084Abstract: A system, method and computer program product for importing and exporting data in a network-based customer relationship application is provided. Data to be imported/exported between an origin and a destination is identified. Then, a set of predetermined rules associated with the customer relationship application and at least one user-created scripting function are identified. For importing, the destination is associated with the customer relationship application, and the data is imported from the origin to the destination utilizing the network in accordance with the predetermined rules and is transformed based on the user-created scripting function. The data is then stored in memory accessible to the customer relationship application. For exporting, the origin is associated with the application, the data is exported from the origin to the destination utilizing the network in accordance with the predetermined rules and is transformed based on the user-created scripting function.Type: GrantFiled: March 15, 2006Date of Patent: August 26, 2014Assignee: BMC Software, Inc.Inventors: Mark A George, Cynthia L Sturgeon
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Patent number: 7089245Abstract: A system, method and computer program product for importing data in a network-based customer relationship application is provided. First, data to be imported to a customer relationship application utilizing a network is identified. A set of predetermined rules associated with the customer relationship application are identified. The data is imported to the customer relationship application utilizing the network in accordance with the set of predetermined rules. The data is stored in memory accessible to the customer relationship application. The fields in which the data is stored in the memory are customized by a user. A system, method and computer program product for exporting data in a network-based customer relationship application is also provided. Data to be exported from a customer relationship application utilizing a network is identified. The data is stored in memory accessible to the customer relationship application, in fields which are user-customizable.Type: GrantFiled: August 31, 2001Date of Patent: August 8, 2006Assignee: BMC Software, Inc.Inventors: Mark A. George, Cynthia L. Sturgeon