Abstract: In an embodiment, a method of blocking a return of products from a customer, includes: submitting, by the customer, an order to purchase a product from a vendor; shipping the purchased product to the customer; determining if a return of the purchased product should be approved or not be approved; and if the return of the purchased product is not approved, then blocking the return of the purchased product in order to prevent the return of the purchased product. In another embodiment, an apparatus for blocking a return of products from a customer, includes: a product return blocking system configured to receive an order to purchase a product by a customer, determine if a return of the purchased product should be approved or not be approved, and block the return of the purchased product in order to prevent the return of the purchased product if the return of the purchased product is not approved.

Abstract: A method of resurrecting a cancelled order, includes: in response to a cancelled order, receiving a request to resurrect the cancelled order; determining if the cancelled order is eligible for resurrection; if the cancelled order is eligible for resurrection, then gathering additional information to make a recommendation on the resurrection or denial of resurrection of the cancelled order; and analyzing the request in order to grant or deny the resurrection of the cancelled order.