Patents by Inventor D'Andre Nepoleon Covin

D'Andre Nepoleon Covin has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Simplified interactive user interface
    Patent number: 11720974
    Abstract: Techniques for cooperative document generation include methods, one of the methods includes receiving, from a mobile device, a request to start an insurance claim, the mobile device including an application configured to guide the user through the claim process. The method includes establishing a session between a computer and the mobile device. The method includes displaying images of the user interface of the mobile device. The method includes receiving information concerning the insurance claim from the mobile device, the information provided by the user in response to prompts provided on the mobile device. The method includes displaying the information on the computer. The method includes enabling the customer service representative to alter the information or request additional information be provided. The method includes adding the information to a data record regarding the insurance claim in response to an indication that the customer service representative has verified the information.
    Type: Grant
    Filed: May 11, 2022
    Date of Patent: August 8, 2023
    Assignee: United Services Automobile Association (USAA)
    Inventors: David James, Irvin Lee Smith, D'Andre Nepoleon Covin, David John Pflug, Elisabeth Rose Gutierrez
  • Simplified interactive user interface
    Patent number: 11361383
    Abstract: Techniques for cooperative document generation include methods, one of the methods includes receiving, from a mobile device, a request to start an insurance claim, the mobile device including an application configured to guide the user through the claim process. The method includes establishing a session between a computer and the mobile device. The method includes displaying images of the user interface of the mobile device. The method includes receiving information concerning the insurance claim from the mobile device, the information provided by the user in response to prompts provided on the mobile device. The method includes displaying the information on the computer. The method includes enabling the customer service representative to alter the information or request additional information be provided. The method includes adding the information to a data record regarding the insurance claim in response to an indication that the customer service representative has verified the information.
    Type: Grant
    Filed: September 6, 2018
    Date of Patent: June 14, 2022
    Assignee: United Services Automobile Association (USAA)
    Inventors: David James, Irvin Lee Smith, D'André Nepoleon Covin, David John Pflug, Elisabeth Rose Gutierrez