Abstract: In a job processing apparatus and a method of controlling the same according to this invention, if a setting has been made to automatically transmit history information of an executed job, history information printed by a print unit is not managed as output history information. On the other hand, if no setting has been made to automatically transmit the history information, control is performed to manage, as output history information, the history information printed by the print unit.

Abstract: The present invention provides a data processing apparatus that allows an administrator to know when transmission indicated in a transmission result stored in a communication management report transmitted as a file has been carried out from a file name of the communication management report. The data processing apparatus includes a file generation unit configured to generate a file, based on an execution history including at least a processing time of data and a processing result of the data, and a file name generation unit configured to generate a file name of the file based on the processing time.

Abstract: In a job processing apparatus and a method of controlling the same according to this invention, if a setting has been made to automatically transmit history information of an executed job, history information printed by a print unit is not managed as output history information. On the other hand, if no setting has been made to automatically transmit the history information, control is performed to manage, as output history information, the history information printed by the print unit.

Abstract: A communication system includes an image processing apparatus, a supporting apparatus capable of providing the remote support service to a user of the image processing apparatus, and a management server configured to associate the image processing apparatus with the supporting apparatus providing the remote support to the image processing apparatus to manage the image processing apparatus and the supporting apparatus. Upon receipt of the remote support service start request from the user, the image processing apparatus requests a relay server to allocate relay information for communication via the relay server, and notifies the management server of the relay information allocated by the relay server. The management server notifies the supporting apparatus managed in association with the image processing apparatus of the relay information.

Abstract: An image processing apparatus that is capable of performing report printing in a language desired by a user in either manual report printing or autonomic report printing. A storage unit stores information on the image processing apparatus. A touch panel receives input from a log-in user A control unit controls execution of the automatic report printing in which the information is printed by the printing unit as a report when predetermined conditions are satisfied, and execution of the manual report printing in which the information is printed by the printing unit as a report based on an instruction from the log-in user. The control unit performs the automatic report printing in a predetermined language and performs the manual report printing in a language for the log-in user.

Abstract: A communication system includes an image processing apparatus, a supporting apparatus capable of providing the remote support service to a user of the image processing apparatus, and a management server configured to associate the image processing apparatus with the supporting apparatus providing the remote support to the image processing apparatus to manage the image processing apparatus and the supporting apparatus. Upon receipt of the remote support service start request from the user, the image processing apparatus requests a relay server to allocate relay information for communication via the relay server, and notifies the management server of the relay information allocated by the relay server. The management server notifies the supporting apparatus managed in association with the image processing apparatus of the relay information.

Abstract: A multifunction peripheral (MFP) transmits, if the number of cases of accumulated non-transmitted history information has reached a predetermined number of cases or a designated transmission time has been reached, a communication management report (i.e., history information). When the MFP transmits the communication management report, the MFP inputs a transmission job in which deletion prevention information has been set on. Further, when performing a transmission process for processing the input transmission job, the MFP determines whether an error job clear function is executable on the job based on the deletion prevention information. If the error job clear function is not executable on the job, the MFP stands by for retransmission to be instructed by a user.

Abstract: An image processing apparatus that is capable of performing report printing in a language desired by a user in either manual report printing or autonomic report printing. A storage unit stores information on the image processing apparatus. A touch panel receives input from a log-in user A control unit controls execution of the automatic report printing in which the information is printed by the printing unit as a report when predetermined conditions are satisfied, and execution of the manual report printing in which the information is printed by the printing unit as a report based on an instruction from the log-in user. The control unit performs the automatic report printing in a predetermined language and performs the manual report printing in a language for the log-in user.

Abstract: A communication system includes an image processing apparatus, a supporting apparatus capable of providing the remote support service to a user of the image processing apparatus, and a management server configured to associate the image processing apparatus with the supporting apparatus providing the remote support to the image processing apparatus to manage the image processing apparatus and the supporting apparatus. Upon receipt of the remote support service start request from the user, the image processing apparatus requests a relay server to allocate relay information for communication via the relay server, and notifies the management server of the relay information allocated by the relay server. The management server notifies the supporting apparatus managed in association with the image processing apparatus of the relay information.

Abstract: To improve convenience in use of a web service in a secure communication environment, an information processing apparatus includes a conversion unit configured to convert a communication request according to a first format into a communication request according to a second format, a request transmission unit configured to transmit the communication request according to the second format that is converted by the conversion unit, a response reception unit configured to receive a communication response according to the second format returned in response to the communication request according to the second format transmitted by the request transmission unit, and an acquisition unit configured to acquire a communication response according to the first format converted from the communication response according to the second format received by the response reception unit as a response to the communication request according to the first format.

Abstract: An image processing apparatus that is capable of performing report printing in a language desired by a user in either manual report printing or autonomic report printing. A storage unit stores information on the image processing apparatus. A touch panel receives input from a log-in user A control unit controls execution of the automatic report printing in which the information is printed by the printing unit as a report when predetermined conditions are satisfied, and execution of the manual report printing in which the information is printed by the printing unit as a report based on an instruction from the log-in user. The control unit performs the automatic report printing in a predetermined language and performs the manual report printing in a language for the log-in user.

Abstract: An image processing apparatus includes a registration unit configured to register a destination of file transmission, a selection unit configured to select whether to require a user to input, at time of transmission, authentication information required for the file transmission for each destination registered by the registration unit, a transfer unit configured to transfer received image data, and a control unit configured to prevent a destination for which it is selected to require the user to input the authentication information at time of transmission from being set as a transfer destination of the image data.

Abstract: The present invention provides an image processing apparatus that is capable of creating a single file by attaching a receiving information file to electronic data that is received, to thereby facilitate management of the electronic data. In an image processing apparatus 100 having a function for transferring electronic data, in a case where receiving data (first electronic data) is in a file format that allows attachment of other electronic data thereto, the image processing apparatus 100 formulates a receiving information file (second electronic data) that contains transmitter information that was attached to the receiving data. The image processing apparatus 100 then attaches the formulated receiving information file to the receiving data in accordance with a previously set attachment method, and transfers the resulting electronic data file.

Abstract: An image processing apparatus includes a registration unit configured to register a destination of file transmission, a selection unit configured to select whether to require a user to input, at time of transmission, authentication information required for the file transmission for each destination registered by the registration unit, a transfer unit configured to transfer received image data, and a control unit configured to prevent a destination for which it is selected to require the user to input the authentication information at time of transmission from being set as a transfer destination of the image data.

Abstract: An image processing apparatus that is capable of performing report printing in a language desired by a user in either manual report printing or autonomic report printing. A storage unit stores information on the image processing apparatus. A touch panel receives input from a log-in user A control unit controls execution of the automatic report printing in which the information is printed by the printing unit as a report when predetermined conditions are satisfied, and execution of the manual report printing in which the information is printed by the printing unit as a report based on an instruction from the log-in user. The control unit performs the automatic report printing in a predetermined language and performs the manual report printing in a language for the log-in user.

Abstract: In an image processing apparatus, it has been difficult to perform an operation to embed an object into electronic data generated by reading a document. A document is read optically and digitized in accordance with a predetermined file format, and whether there is an area into which an object can be embedded in image data obtained by digitization is determined. In a case where it is determined that there is the area into which an object can be embedded, an image representing an object is embedded into the area.

Abstract: An image processing apparatus includes a registration unit configured to register a destination of file transmission, a selection unit configured to select whether to require a user to input, at time of transmission, authentication information required for the file transmission for each destination registered by the registration unit, a transfer unit configured to transfer received image data, and a control unit configured to prevent a destination for which it is selected to require the user to input the authentication information at time of transmission from being set as a transfer destination of the image data.