Abstract: Method, system, and computer program product for building a voice prompt menu for a collection of portlets by acquiring a list of portlets, building a voice menu comprising voice menu items to activate each of the portlets, acquiring a portlet profile containing customization information, and adapting the voice menu using the customization information in the portlet profile. The web portlet may define custom characteristics for consideration by the voice aggregator, for instance, in the positions for its menu items in the hierarchy of the voice portal menu.

Abstract: In a multi-user environment, a method of controlling access to objects is required, such that updates performed by one user are not overwritten by simultaneous updates by another user. There is provided a method of controlling access to objects and containers, each representing a group of objects, in a multi-user environment whereby lock states of the objects and lock states of the containers are stored in a computer system, said method comprising the steps of: accepting a request for access to an object or a container; deciding access based on the lock state for that object or container, the lock state of a container if the request is for an object contained within that container, and the lock state of objects grouped within a container if the request is for a container object; and sending a message to the requester granting or denying access to said object or container object. Updates performed by one user on an object or a container are not overwritten by simultaneous updates by another user.

Abstract: A system for developing and testing a telephony application on a interactive voice system without using associated telephony hardware. The telephony application normally sends and receives hardware signals to and from the system telephony hardware for communication with a telephone. In this invention a telephony emulator intercepts the hardware signals from the voice application and sends back simulated hardware signals to the voice application. A graphical user interface provides the user output in response to the telephony emulator means and accepts and passes on user input to the emulator means.