Abstract: A method for providing common objective performance metrics across various teams, and guiding performance of targeted behaviors based on site reliability engineering principles for improved system reliability and performance is disclosed. The method includes obtaining performance metrics of an application; capturing target performance metrics of the application via an ingestion service; performing one or more calculations for determining a set of scores, one for each of a plurality of performance categories; generating a rank based on the set of scores; generating at least one action item for each of the set of scores, along with corresponding score improvement to be awarded upon completion; and displaying, on a user interface, at least one of the set of scores for each of the plurality of performance categories.