Abstract: Techniques described herein relate to analyzing data systems to detect data deficiencies and generating user interfaces for performing user communication sessions to resolve the data deficiencies. A data system may include components and implement operations to analyze a related set of data to determine when to initiate a communication session with a user to resolve a data deficiency. The data system also may be configured to generate user interfaces customized based on particular users and/or particular associates to allow the associate to interact with the user to resolve the data deficiency. The data system also may determine when to record the communication session, store and/or transcribe the communication session, and/or associate the stored communication session records with the corresponding data in the data system.

Abstract: An audio capture and transmission device for simultaneously communicating with a wireless communication device and a wired communication device is provided, the audio capture and transmission device for fitting generally over a user's mouth, the audio capture and transmission device comprising: an inner housing, the inner housing including a distal end, an air tube extending inward and outward therefrom, a proximal end and walls therebetween to define a cavity and a gutter on an outer surface; a gasket seated in the gutter; a form-fitting face piece located proximally on the inner housing, the form-fitting face piece defining a proximal opening continuous with the cavity; an outer housing, the outer housing, the gasket and the inner housing defining an interior, the outer housing including a distal end, the distal end including a plurality of apertures and an exhaust port, the exhaust port aligned with the air tube and in gaseous communication with the air tube; a microphone which is housed within the cavity;