Patents by Inventor Dana Kotler

Dana Kotler has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Chat interface for resource management
    Patent number: 11513823
    Abstract: The disclosed subject matter relates to a service application that supports a client device to access a platform via a client instance. The service application enables the user to perform an operation related to management of a virtual resource. In some embodiments, the service application invokes a chat interface to place the client device in communication with a virtual agent. Via the chat interface, the service application prompts the user to select a topic, an operation, and a virtual resource to indicate a desired operation to be performed. When the service application receives the selections made by the user via the chat interface, the service application, such as the virtual agent, may access the platform to perform the desired operation.
    Type: Grant
    Filed: December 18, 2018
    Date of Patent: November 29, 2022
    Assignee: ServiceNow, Inc.
    Inventors: Vani Banaji, Chhavi Jain, Sayali Ulhas Dongare, Dana Kotler
  • CHAT INTERFACE FOR RESOURCE MANAGEMENT
    Publication number: 20200192685
    Abstract: The disclosed subject matter relates to a service application that supports a client device to access a platform via a client instance. The service application enables the user to perform an operation related to management of a virtual resource. In some embodiments, the service application invokes a chat interface to place the client device in communication with a virtual agent. Via the chat interface, the service application prompts the user to select a topic, an operation, and a virtual resource to indicate a desired operation to be performed. When the service application receives the selections made by the user via the chat interface, the service application, such as the virtual agent, may access the platform to perform the desired operation.
    Type: Application
    Filed: December 18, 2018
    Publication date: June 18, 2020
    Inventors: Vani Banaji, Chhavi Jain, Sayali Ulhas Dongare, Dana Kotler