Abstract: An analytical tool for provides an organized view of user appointment data from a groupware application. The work center organizes the appointment data by categorizations that typically are most significant to the user to whom the account belongs. The work center provides views across selectable time scales. Significantly, the work center need not store or create appointment data of its own. Instead, the data of individual appointments are created, maintained and managed by the groupware application. The work center provides an analytical tool through which operators (either the manager himself or the manager's assistant) may generate organized views into the data maintained by the groupware application.