Abstract: A computer task management system and method are described that detect an issue regarding a first computer device in a group of monitored computer devices, and determine a remedial action to address the issue. The issue and the remedial action constitute a first task item. The system and method group the first task item with task items associated with other computer devices to compile a task set. The task set is compiled based on a common remedial action and/or a shared location of the computer devices associated with the task set. The system and method assign the task set to a first user of multiple different users for managing the task set, and generate a notification message for presentation on a display device. The notification message describes a collective remedial action to address the task set and prompts the first user to affirm the collective remedial action.

Abstract: A computer task management system and method are described that detect an issue regarding a first computer device of monitored computer devices, and determine a remedial action to address the issue. The issue and the remedial action constitute a task item. The system and method assign the task item to a first user of multiple different users for managing the task item. The system and method determine an automation level for the task item based on one or more factors, including a proficiency of the first user at managing the task item. The automation level represents an extent of user involvement required to achieve the remedial action. The system and method generate a notification message for presentation on a display device. The notification message includes graphical content that identifies the issue and the remedial action. The graphical content is based on the automation level.