Patents by Inventor Daniel Cruse

Daniel Cruse has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20230350737
    Abstract: A method of managing a set of interactions associated with one or more computerized systems is disclosed. An API for managing an interaction detail record associated with an interaction of the set of interactions is provided. Based on one or more parameters being received from one or more client systems of a plurality of client systems via one or more event handlers, updating of one or more values of one or more user-defined attributes stored in the interaction detail record is performed. Based on the performing of the updating of the one or more values of the one or more user-defined attributes, one or more event handlers for providing the one or more values of the one or more user-defined attributes to the one or more client systems are invoked.
    Type: Application
    Filed: December 19, 2022
    Publication date: November 2, 2023
    Inventors: Daniel Cruse, Charlie Helin, Dipesh Chauhan, Amool Gupta, Aymen Naim, Torsten Budesheim