Abstract: A platform for a service tool comprising a mobile device, an application executing on the mobile device for displaying three-dimensional CAD-style drawings of a system and all of its important components, and a cloud-based service that allows an operator or service personnel to order components and to exchange information (including video, audio, and other data types) with a remotely-located service provider. The system allows users to view detailed three-dimensional images of parts or part assemblies, choose distributors of those parts, and order to those parts to be shipped.

Abstract: A method and system for facilitating language translation of text fields within an interactive software application. A control parameter is associated with each text field within an interactive softwave application prior to translation and utilized to automatically extract each text field for translation and to reinsert a translated text field thereafter. In certain interactive software applications which utilize fixed template user-interface structures, such as dialog boxes or menu templates, the architecture will not permit captions or menu pulldown controls to be identified within the template. In such applications, an additional artificial control parameter is included within the template which contains an identifier of the text field for the caption or menu pulldown control. Thereafter, the control parameters may be utilized to automatically extract text fields for translation.