Abstract: System and methods for generating and authenticating verifiable network traffic. Specifically, the system and methods disclosed herein describe solutions for augmenting layer-2 (L2) frames with additional verifiable information entailing, for example, hash-based message authentication code encryption or digital signature authentication. These solutions may address scenarios where evidence of tampering, through deceptive practices, of network traffic data may prove difficult to detect.

Abstract: Aspects described herein relate to a computer device connecting a physical printed document to relevant contextual digital content through a visual capture of one or more sequential ordering systems in the printed document. When the computer device detects when a screen icon is aligned with a printed icon on the printed document, the computer device analyzes visual input from its scanning device to identify both the document and the page/section number being scanned and subsequently delivers relevant, contextual digital content to provide an extended experience of the printed document through supplemental textual, visual, and/or audio content presented on the computer device.

Abstract: System and methods for generating and authenticating verifiable network traffic. Specifically, the system and methods disclosed herein describe solutions for augmenting layer-2 (L2) frames with additional verifiable information entailing, for example, hash-based message authentication code encryption or digital signature authentication. These solutions may address scenarios where evidence of tampering, through deceptive practices, of network traffic data may prove difficult to detect.

Abstract: Aspects described herein relate to a computer device connecting a physical printed document to relevant contextual digital content through a visual capture of one or more sequential ordering systems in the printed document. When the computer device detects when a screen icon is aligned with a printed icon on the printed document, the computer device analyzes visual input from its scanning device to identify both the document and the page/section number being scanned and subsequently delivers relevant, contextual digital content to provide an extended experience of the printed document through supplemental textual, visual, and/or audio content presented on the computer device.

Abstract: A portable handheld test fixture has an acoustic port, e.g. a speaker port, a microphone, and/or an earpiece/receiver port. Once the media device has been installed onto the test fixture, the port becomes acoustically coupled to a respective acoustic aperture of the media device that is associated with a speaker, a microphone, or an earpiece/receiver as the case may be. A sound test tool, e.g. a reference sound source and/or a sound pressure level, SPL, meter, has an input or output sound port that can be removably coupled to the acoustic port of the test fixture. Other embodiments are also described and claimed.

Abstract: A portable handheld test fixture has an acoustic port, e.g. a speaker port, a microphone, and/or an earpiece/receiver port. Once the media device has been installed onto the test fixture, the port becomes acoustically coupled to a respective acoustic aperture of the media device that is associated with a speaker, a microphone, or an earpiece/receiver as the case may be. A sound test tool, e.g. a reference sound source and/or a sound pressure level, SPL, meter, has an input or output sound port that can be removably coupled to the acoustic port of the test fixture. Other embodiments are also described and claimed.

Abstract: A cable management system is provided that is configured to be located between adjacent equipment racks, while being vertically oriented to extend upward along a narrow space between the adjacent equipment racks. The cable management system comprises a main panel extending along a vertical longitudinal axis, the main panel having a series of module cutouts provided therein and oriented to extend along the longitudinal axis. The system further includes inter-bay functional modules secured in at least two of the module cutouts. The inter-bay functional modules include at least two of a fiber spool module, a patch panel module and a dispersion compensation module. The main panel includes a front wall having the module cutouts formed therein. The front wall is integrally joined with side flanges extending rearward therefrom to form a channel cross-section.

Abstract: A cable management system is provided that is configured to be located between adjacent equipment racks, while being vertically oriented to extend upward along a narrow space between the adjacent equipment racks. The cable management system comprises a main panel extending along a vertical longitudinal axis, the main panel having a series of module cutouts provided therein and oriented to extend along the longitudinal axis. The system further includes inter-bay functional modules secured in at least two of the module cutouts. The inter-bay functional modules include at least two of a fiber spool module, a patch panel module and a dispersion compensation module. The main panel includes a front wall having the module cutouts formed therein. The front wall is integrally joined with side flanges extending rearward therefrom to form a channel cross-section.

Abstract: New functions for a contact center system include: testing user's comprehension of informational messages with a quiz; capturing insight of superior users having a KPI score above a threshold by having those users submit information on why they perform so well; dynamically ordering solutions to issues by re-ranking the solutions periodically based on recency and frequency; integrating information for use by a contact center representative while online with a customer and information for use when not online; storing content items in a telecommunications industry taxonomy; directing user feedback on a content item to the proper owner/manager of that content; communicating solution information using a solutions taxonomy; displaying a dual information system having a CRM application as well as reference material that is context-appropriate; enforcing completion of a group of templates when creating a content item to be published; ensuring a group of templates for a content item are complete before publishing them