Abstract: An extensibility framework system and method is disclosed. An extensibility framework system and method provides a self-service portal and console for web merchants to add features to web sites hosted by a full service e-commerce system. Web page add-ons allow web site owners to enhance their pages with links, widgets, small applications and other features. The disclosed extensibility framework system and method allows a client/site content manager to create an add-on to the site that will display a feature, or capture and deliver data to external systems. A page is presented to the client to define and configure the feature. The definition is stored in XML in a database and is used to dynamically build a page and data structure for collecting the required data. Add-ons may be of display type, integration (feed) type, a combination display-feed type, and trigger type.

Abstract: A system and method for session management across multiple servers in multiple data centers is disclosed. In this system, API transactions are received from a client system at an API gateway. The gateway is employed to authenticate incoming traffic based on a previously provided key and to route the traffic to a data center that is local to the user. The data center uses transaction-related properties to create and encrypt a token. The token is then passed between the systems thereafter identifying the data center comprising the session.

Abstract: A system and method are provided that allows users to define a set of parameters for Uniform Resource Locator (URL) mapping rules. A URL may be defined for each output parameter condition, input parameters inspected, and the output parameter value determined. Business logic is executed before and after URL mappings have been determined. Multiple exclusive groups of mapping rules are maintained and an incoming URL can be explicitly directed to a rule group. Rule handlers, new URLs within an existing link generator, as well as input and output parameters are created to act on parameters during processing. Input parameters and values are translated to output parameters and values, respectively. Output parameters and values are mapped to a destination URL. In addition, a customizable bulk loading tool is provided which sends the mapped sets directly to a client to add values to the sets and then returns the document.

Abstract: Call center order system and process allows a customer service representative to make remote calls to a server to perform shopping cart actions, all on one web page. Historically, representatives would need to enter client information and product information on several different web pages to satisfy a purchase. Eventually, the representative would have “loaded” several different pages to enter product and customer information. This method resulted in a high amount of errors and increased the risk of fraud. The system utilizes AJAX and dynamic HTML technology. The representative is able to add, update, or remove products in the cart without waiting for the page to “refresh” after every action. Cart actions are flagged with a “ticking” indicator bar. Orders may be placed in a “queue” instead of loading a different page. A mild fraud mode to allow multiple orders is also described. A storefront is used in this process.

Abstract: A system and method are provided that allows users to define a set of parameters for Uniform Resource Locator (URL) mapping rules. A URL may be defined for each output parameter condition, input parameters inspected, and the output parameter value determined. Business logic is executed before and after URL mappings have been determined. Multiple exclusive groups of mapping rules are maintained and an incoming URL can be explicitly directed to a rule group. Rule handlers, new URLs within an existing link generator, as well as input and output parameters are created to act on parameters during processing. Input parameters and values are translated to output parameters and values, respectively. Output parameters and values are mapped to a destination URL. In addition, a customizable bulk loading tool is provided which sends the mapped sets directly to a client to add values to the sets and then returns the document.