Patents by Inventor Daniel Jurgen Gmach

Daniel Jurgen Gmach has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Interactive service management
    Patent number: 8725868
    Abstract: In one implementation, an interactive service management system includes a performance profile module and a performance evaluation module. The performance profile modules defines a performance measure of an interactive service based on a quality assessment associated with the interactive service. The performance evaluation module compares the performance measure with performance target associated with the interactive service, and modifies the performance target associated with the interactive service based on the comparison of the performance measure and the performance target.
    Type: Grant
    Filed: May 18, 2011
    Date of Patent: May 13, 2014
    Assignee: Hewlett-Packard Development Company, L.P.
    Inventors: Martin Arlitt, Manish Marwah, Cullen E. Bash, Daniel Jurgen Gmach, Amip J Shah, Thomas W Christian, Yuan Chen, Chandrakant Patel
  • INTERACTIVE SERVICE MANAGEMENT
    Publication number: 20120297385
    Abstract: In one implementation, an interactive service management system includes a performance profile module and a performance evaluation module. The performance profile modules defines a performance measure of an interactive service based on a quality assessment associated with the interactive service. The performance evaluation module compares the performance measure with performance target associated with the interactive service, and modifies the performance target associated with the interactive service based on the comparison of the performance measure and the performance target.
    Type: Application
    Filed: May 18, 2011
    Publication date: November 22, 2012
    Inventors: Martin Arlitt, Manish Marwah, Cullen E. Bash, Daniel Jurgen Gmach, Amip J. Shah, Thomas W. Christian, Yuan Chen, Chandrakant Patel