Abstract: Mechanisms are provided for modifying response of cognitive systems to user requests based on a determined knowledge level of the user and knowledge level of the concepts referenced in the cognitive system responses. The mechanisms receive a response to a user submitted request received from a client computing system and determine a first knowledge level of the user for a domain of the user submitted request. The mechanisms determine a second knowledge level associated with concepts referenced in the response and whether the first knowledge level is different from the second knowledge level. The mechanism, in response to the first knowledge level being different than the second knowledge level, modify content of the response to include concepts associated with the first knowledge level, to thereby generate a modified response. The modified response is then output to the client computing system associated with the user.

Abstract: A method includes obtaining, by one or more processor, data related to a service level agreement for a service from a provider, wherein the service includes providing, to a client, network resources from a shared pool of network resources in a computing environment. The one or more processor utilizes the data to generate input parameters and these input parameters include target parameters for the service level agreement, penalty parameters for the service level agreement, and statistical process control parameters. The one or more processor analyzes the input parameters to model risk associated with probability of failure of the service from the provider in a given computing environment and generates and based on the risk model, allocating, by the one or more processor, a portion of the network resources.

Abstract: A method includes obtaining, by one or more processor, data related to a service level agreement for a service from a provider, wherein the service includes providing, to a client, network resources from a shared pool of network resources in a computing environment. The one or more processor utilizes the data to generate input parameters and these input parameters include target parameters for the service level agreement, penalty parameters for the service level agreement, and statistical process control parameters. The one or more processor analyzes the input parameters to model risk associated with probability of failure of the service from the provider in a given computing environment and generates and based on the risk model, allocating, by the one or more processor, a portion of the network resources.