Patents by Inventor Daniel Siebert
Daniel Siebert has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Patent number: 11968328Abstract: A system and method for managing virtual queues for providing access control. A cloud-based queue service manages a plurality of queues hosted by one or more entities. The queue service is in constant communication with the entities and sensors located therein providing queue management, queue analysis, and access control to controlled systems. The queue service is likewise in direct communication with queued persons and provides an access key to a user device which can be used to access the controlled system when certain conditions are met.Type: GrantFiled: March 7, 2023Date of Patent: April 23, 2024Assignee: Virtual Hold Technology Solutions, LLCInventors: Daniel Bohannon, Richard Daniel Siebert, Jay Power, Matthew DiMaria
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Patent number: 11936815Abstract: A system and method for managing virtual queues. A cloud-based queue service manages a plurality of queues hosted by one or more entities. The queue service is in constant communication with the entities providing queue management, queue analysis, and queue recommendations. The queue service is likewise in direct communication with queued persons. Sending periodic updates while also motivating and incentivizing punctuality and minimizing wait times based on predictive analysis. The predictive analysis uses “Big Data” and other available data resources, for which the predictions assist in the balancing of persons across multiple queues for the same event or multiple persons across a sequence of queues for sequential events.Type: GrantFiled: December 29, 2022Date of Patent: March 19, 2024Assignee: Virtual Hold Technology Solutions, LLCInventors: Daniel Bohannon, Richard Daniel Siebert, Jay Power, Matthew DiMaria, Matthew Donaldson Moller, Shannon Lekas
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Patent number: 11936816Abstract: A system and method for managing virtual queues. A cloud-based queue service manages a plurality of queues hosted by one or more entities. The queue service is in constant communication with the entities providing queue management, queue analysis, and queue recommendations. The queue service is likewise in direct communication with queued persons. Sending periodic updates while also motivating and incentivizing punctuality and minimizing wait times based on predictive analysis. The predictive analysis uses “Big Data” and other available data resources, for which the predictions assist in the balancing of persons across multiple queues for the same event or multiple persons across a sequence of queues for sequential events.Type: GrantFiled: April 5, 2023Date of Patent: March 19, 2024Assignee: Virtual Hold Technology Solutions, LLCInventors: Daniel Bohannon, Richard Daniel Siebert, Jay Power, Matthew DiMaria
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Patent number: 11863707Abstract: A system and method for managing virtual queues with user-level targeted interactions. A cloud-based queue service manages a plurality of queues hosted by one or more entities. The queue service is in constant communication with the entities providing queue management, queue analysis, and queue recommendations. The queue service is likewise in direct communication with queued persons. Sending periodic updates such as targeted interactions in the form of products, services, and callback opportunities based on analysis of entity data, user-specific data, and data associated with all persons or groups at a given location, both physical or virtual.Type: GrantFiled: February 14, 2023Date of Patent: January 2, 2024Assignee: Virtual Hold Technology Solutions, LLCInventors: Daniel Bohannon, Richard Daniel Siebert, Jay Power, Matthew DiMaria, Shannon Lekas
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Publication number: 20230421696Abstract: A system and method for managing virtual queues. A cloud-based queue service manages a plurality of queues hosted by one or more entities. The queue service is in constant communication with the entities providing queue management, queue analysis, and queue recommendations. The queue service is likewise in direct communication with queued persons. Sending periodic updates while also motivating and incentivizing punctuality and minimizing wait times based on predictive analysis. The predictive analysis uses “Big Data” and other available data resources such as schedule data and historical throughput data for various resources associated with an entity, for which the predictions assist in the balancing of persons across multiple queues for the same event or multiple persons across a sequence of queues for sequential events.Type: ApplicationFiled: June 27, 2023Publication date: December 28, 2023Inventors: Daniel Bohannon, Richard Daniel Siebert, Jay Power, Matthew DiMaria, Shannon Lekas
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Patent number: 11792321Abstract: A system and method for managing virtual queues. A cloud-based queue service manages a plurality of queues hosted by one or more entities. The queue service is in constant communication with the entities providing queue management, queue analysis, and queue recommendations. The queue service is likewise in direct communication with queued persons. Sending periodic updates while also motivating and incentivizing punctuality and minimizing wait times based on predictive analysis. The predictive analysis uses “Big Data” and other available data resources, for which the predictions assist in the balancing of persons across multiple queues for the same event or multiple persons across a sequence of queues for sequential events.Type: GrantFiled: November 27, 2022Date of Patent: October 17, 2023Assignee: Virtual Hold Technology Solutions, LLCInventors: Daniel Bohannon, Richard Daniel Siebert, Jay Power, Matthew Donaldson Moller, Matthew DiMaria, Shannon Lekas
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Patent number: 11770477Abstract: A system and method for managing virtual queues. A cloud-based queue service manages a plurality of queues hosted by one or more entities. The queue service is in constant communication with the entities providing queue management, queue analysis, and queue recommendations. The queue service is likewise in direct communication with queued persons. Sending periodic updates while also motivating and incentivizing punctuality and minimizing wait times based on predictive analysis. The predictive analysis uses “Big Data” and other available data resources such as schedule data and historical throughput data for various resources associated with an entity, for which the predictions assist in the balancing of persons across multiple queues for the same event or multiple persons across a sequence of queues for sequential events.Type: GrantFiled: December 13, 2022Date of Patent: September 26, 2023Assignee: Virtual Hold Technology Solutions, LLCInventors: Daniel Bohannon, Richard Daniel Siebert, Jay Power, Matthew DiMaria, Shannon Lekas
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Publication number: 20230231950Abstract: A system and method for managing virtual queues. A cloud-based queue service manages a plurality of queues hosted by one or more entities. The queue service is in constant communication with the entities providing queue management, queue analysis, and queue recommendations. The queue service is likewise in direct communication with queued persons. Sending periodic updates while also motivating and incentivizing punctuality and minimizing wait times based on predictive analysis. The predictive analysis uses “Big Data” and other available data resources, for which the predictions assist in the balancing of persons across multiple queues for the same event or multiple persons across a sequence of queues for sequential events.Type: ApplicationFiled: April 5, 2023Publication date: July 20, 2023Inventors: Daniel Bohannon, Richard Daniel Siebert, Jay Power, Matthew DiMaria
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Publication number: 20230216960Abstract: A system and method for managing virtual queues. A cloud-based queue service manages a plurality of queues hosted by one or more entities. The queue service is in constant communication with the entities providing queue management, queue analysis, and queue recommendations. The queue service is likewise in direct communication with queued persons. Sending periodic updates while also motivating and incentivizing punctuality and minimizing wait times based on predictive analysis. The predictive analysis uses “Big Data” and other available data resources, for which the predictions assist in the balancing of persons across multiple queues for the same event or multiple persons across a sequence of queues for sequential events.Type: ApplicationFiled: December 29, 2022Publication date: July 6, 2023Inventors: Daniel Bohannon, Richard Daniel Siebert, Jay Power, Matthew DiMaria, Matthew Donaldson Moller, Shannon Lekas
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Publication number: 20230216959Abstract: A system and method for managing virtual queues. A cloud-based queue service manages a plurality of queues hosted by one or more entities. The queue service is in constant communication with the entities providing queue management, queue analysis, and queue recommendations. The queue service is likewise in direct communication with queued persons. Sending periodic updates while also motivating and incentivizing punctuality and minimizing wait times based on predictive analysis. The predictive analysis uses “Big Data” and other available data resources, for which the predictions assist in the balancing of persons across multiple queues for the same event or multiple persons across a sequence of queues for sequential events. Furthermore, the system utilizes a virtual agent engine and various predictive models to schedule and execute callbacks between a person in a virtual queue and a virtual agent based on predictive model results.Type: ApplicationFiled: February 22, 2023Publication date: July 6, 2023Inventors: Daniel Bohannon, Richard Daniel Siebert, Jay Power, Matthew DiMaria, Shannon Lekas
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Publication number: 20230208973Abstract: A system and method for managing virtual queues for providing access control. A cloud-based queue service manages a plurality of queues hosted by one or more entities. The queue service is in constant communication with the entities and sensors located therein providing queue management, queue analysis, and access control to controlled systems. The queue service is likewise in direct communication with queued persons and provides an access key to a user device which can be used to access the controlled system when certain conditions are met.Type: ApplicationFiled: March 7, 2023Publication date: June 29, 2023Inventors: Daniel Bohannon, Richard Daniel Siebert, Jay Power, Matthew DiMaria
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Publication number: 20230171344Abstract: A system and method for managing virtual queues. A cloud-based queue service manages a plurality of queues hosted by one or more entities. The queue service is in constant communication with the entities providing queue management, queue analysis, and queue recommendations. The queue service is likewise in direct communication with queued persons. Sending periodic updates while also motivating and incentivizing punctuality and minimizing wait times based on predictive analysis. The predictive analysis uses “Big Data” and other available data resources, for which the predictions assist in the balancing of persons across multiple queues for the same event or multiple persons across a sequence of queues for sequential events.Type: ApplicationFiled: November 27, 2022Publication date: June 1, 2023Inventors: Daniel Bohannon, Richard Daniel Siebert, Jay Power, Matthew Donaldson Moller, Matthew DiMaria, Shannon Lekas
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Publication number: 20230171345Abstract: A system and method for managing virtual queues with user-level targeted interactions. A cloud-based queue service manages a plurality of queues hosted by one or more entities. The queue service is in constant communication with the entities providing queue management, queue analysis, and queue recommendations. The queue service is likewise in direct communication with queued persons. Sending periodic updates such as targeted interactions in the form of products, services, and callback opportunities based on analysis of entity data, user-specific data, and data associated with all persons or groups at a given location, both physical or virtual.Type: ApplicationFiled: February 14, 2023Publication date: June 1, 2023Inventors: Daniel Bohannon, Richard Daniel Siebert, Jay Power, Matthew DiMaria, Shannon Lekas
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Publication number: 20230132714Abstract: A system and method for managing virtual queues. A cloud-based queue service manages a plurality of queues hosted by one or more entities. The queue service is in constant communication with the entities providing queue management, queue analysis, and queue recommendations. The queue service is likewise in direct communication with queued persons. Sending periodic updates while also motivating and incentivizing punctuality and minimizing wait times based on predictive analysis. The predictive analysis uses “Big Data” and other available data resources, for which the predictions assist in the balancing of persons across multiple queues for the same event or multiple persons across a sequence of queues for sequential events.Type: ApplicationFiled: November 7, 2022Publication date: May 4, 2023Inventors: Daniel Bohannon, Richard Daniel Siebert, Jay Power, Matthew Donaldson Moller, Matthew DiMaria, Shannon Lekas
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Publication number: 20230104853Abstract: A system and method for managing virtual queues. A cloud-based queue service manages a plurality of queues hosted by one or more entities. The queue service is in constant communication with the entities providing queue management, queue analysis, and queue recommendations. The queue service is likewise in direct communication with queued persons. Sending periodic updates while also motivating and incentivizing punctuality and minimizing wait times based on predictive analysis. The predictive analysis uses “Big Data” and other available data resources such as schedule data and historical throughput data for various resources associated with an entity, for which the predictions assist in the balancing of persons across multiple queues for the same event or multiple persons across a sequence of queues for sequential events.Type: ApplicationFiled: December 13, 2022Publication date: April 6, 2023Inventors: Daniel Bohannon, Richard Daniel Siebert, Jay Power, Matthew DiMaria, Shannon Lekas
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Patent number: 11601553Abstract: A system and method for managing virtual queues. A cloud-based queue service manages a plurality of queues hosted by one or more entities. The queue service is in constant communication with the entities providing queue management, queue analysis, and queue recommendations. The queue service is likewise in direct communication with queued persons. Sending periodic updates while also motivating and incentivizing punctuality and minimizing wait times based on predictive analysis. The predictive analysis uses “Big Data” and other available data resources, for which the predictions assist in the balancing of persons across multiple queues for the same event or multiple persons across a sequence of queues for sequential events.Type: GrantFiled: February 9, 2022Date of Patent: March 7, 2023Assignee: VIRTUAL HOLD TECHNOLOGY SOLUTIONS, LLCInventors: Daniel Bohannon, Richard Daniel Siebert, Jay Power, Matthew DiMaria, Matthew Donaldson Moller, Shannon Lekas
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Patent number: 11582347Abstract: A system and method for managing virtual queues. A cloud-based queue service manages a plurality of queues hosted by one or more entities. The queue service is in constant communication with the entities providing queue management, queue analysis, and queue recommendations. The queue service is likewise in direct communication with queued persons. Sending periodic updates while also motivating and incentivizing punctuality and minimizing wait times based on predictive analysis. The predictive analysis uses “Big Data” and other available data resources, for which the predictions assist in the balancing of persons across multiple queues for the same event or multiple persons across a sequence of queues for sequential events.Type: GrantFiled: February 8, 2022Date of Patent: February 14, 2023Assignee: VIRTUAL HOLD TECHNOLOGY SOLUTIONS, LLCInventors: Daniel Bohannon, Richard Daniel Siebert, Jay Power, Matthew Donaldson Moller, Matthew DiMaria, Shannon Lekas
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Patent number: 11528363Abstract: A system and method for managing virtual queues. A cloud-based queue service manages a plurality of queues hosted by one or more entities. The queue service is in constant communication with the entities providing queue management, queue analysis, and queue recommendations. The queue service is likewise in direct communication with queued persons. Sending periodic updates while also motivating and incentivizing punctuality and minimizing wait times based on predictive analysis. The predictive analysis uses “Big Data” and other available data resources, for which the predictions assist in the balancing of persons across multiple queues for the same event or multiple persons across a sequence of queues for sequential events.Type: GrantFiled: February 8, 2022Date of Patent: December 13, 2022Assignee: VIRTUAL HOLD TECHNOLOGY SOLUTIONS, LLCInventors: Daniel Bohannon, Richard Daniel Siebert, Jay Power, Matthew Donaldson Moller, Matthew DiMaria, Shannon Lekas
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Patent number: 11522998Abstract: A system and method for managing virtual queues. A cloud-based queue service manages a plurality of queues hosted by one or more entities. The queue service is in constant communication with the entities providing queue management, queue analysis, and queue recommendations. The queue service is likewise in direct communication with queued persons. Sending periodic updates while also motivating and incentivizing punctuality and minimizing wait times based on predictive analysis. The predictive analysis uses “Big Data” and other available data resources, for which the predictions assist in the balancing of persons across multiple queues for the same event or multiple persons across a sequence of queues for sequential events.Type: GrantFiled: February 9, 2022Date of Patent: December 6, 2022Assignee: VIRTUAL HOLD TECHNOLOGY SOLUTIONS, LLCInventors: Daniel Bohannon, Richard Daniel Siebert, Jay Power, Matthew Donaldson Moller, Matthew DiMaria, Shannon Lekas
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Publication number: 20220174154Abstract: A system and method for managing virtual queues. A cloud-based queue service manages a plurality of queues hosted by one or more entities. The queue service is in constant communication with the entities providing queue management, queue analysis, and queue recommendations. The queue service is likewise in direct communication with queued persons. Sending periodic updates while also motivating and incentivizing punctuality and minimizing wait times based on predictive analysis. The predictive analysis uses “Big Data” and other available data resources, for which the predictions assist in the balancing of persons across multiple queues for the same event or multiple persons across a sequence of queues for sequential events.Type: ApplicationFiled: February 8, 2022Publication date: June 2, 2022Inventors: Daniel Bohannon, Richard Daniel Siebert, Jay Power, Matthew Donaldson Moller, Matthew DiMaria, Shannon Lekas