Abstract: A method for incentivizing contact center agents with scheduling perks that includes: receiving a workload forecast and staffing plan for a current shift; receiving a service level target; receiving types of scheduling perks; performing a selection routine for determining a select scheduling perk for offering to a select agent; and sending a scheduling perk offer via electronic communication to the select agent. The selection routine may include: selecting a proposed scheduling perks and a proposed agent; modifying the staffing plan to create a proposed staffing plan that reflects the proposed scheduling perk; predicting a proposed forecasted target adherence using the modified staffing plan; determining whether the proposed forecasted target adherence satisfies a threshold defined by an acceptable forecasted target adherence and, if so, deeming the proposed scheduling perk as select scheduling perk and proposed agent as select agent.

Abstract: A method for incentivizing agents with scheduling perks that includes: receiving a workload forecast; receiving a staffing plan; receiving data describing a service level target; receiving data describing the scheduling perks; performing a valuation routine for determining a value of points in relation to trading for the scheduling perks during; and performing an offer routine offering the scheduling perks to the current agents per the determined value of the points. The valuation routine includes: measuring current shift performance data; providing the staffing plan, the workload forecast, and the current shift performance data as inputs to a predictive model and calculating therewith an actual forecasted target adherence for the service level target; comparing the actual forecasted target adherence against an acceptable threshold to determine a valuation parameter; and valuing the points according to a direct relationship with the valuation parameter.

Abstract: The disclosure generally relates to an enterprise group-based communication system. Group-based communication channels may be created and access by client devices associated with users within the enterprise group-based communication system that have various identifiers associated therewith.

Abstract: Systems and methods are disclosed for a surgical laser system with illumination. In some embodiments, a laser system comprises a surgical laser and an illumination source having their outputs combined into a fiber-optic cable and directed by the fiber-optic cable to a target surface. The illuminating visible light may be continuous and/or in pulses. Surgical laser pulses and illumination pulses may be synchronized for a stroboscopic effect. The laser system may also monitor laser electromagnetic radiation that is returned back through the fiber-optic cable.

Abstract: A server comprises a communications module; a processor coupled with the communications module; and a memory coupled to the processor and storing processor-executable instructions which, when executed by the processor, configure the processor to obtain transfer records identifying value transfers associated with an account of a user, the transfer records including a transfer amount, a transfer date and a transfer descriptor; group the transfer records based on predefined criteria; within at least one group of the transfer records, identify one or more representative transfer records based at least on stored selection criteria; obtain an image associated with at least one of the representative transfer records; and send, via the communications module and to a computing device associated with the user, a transfer record summary interface, the transfer record summary interface including the image associated with the at least one representative transfer record.

Abstract: A fan assembly includes a fan body, a motor-driven impeller contained within the fan body and arranged to generate an air flow, a nozzle including a nozzle body having an air inlet arranged to receive the air flow from the fan body, and one or more air outlets arranged to emit the airflow from the fan assembly. The fan assembly further includes a nozzle retaining mechanism for releasably retaining the nozzle on the fan body, and a rotation mechanism for rotating the nozzle body relative to the fan body. The nozzle rotation mechanism includes a rotation motor arranged to drive a drive member and a driven member that is arranged to be driven by the drive member to rotate around a rotation axis.

Abstract: Systems and methods are disclosed for a surgical laser system with illumination. In some embodiments, a laser system comprises a surgical laser and an illumination source having their outputs combined into a fiber-optic cable and directed by the fiber-optic cable to a target surface. The illuminating visible light may be continuous and/or in pulses. Surgical laser pulses and illumination pulses may be synchronized for a stroboscopic effect. The laser system may also monitor laser electromagnetic radiation that is returned back through the fiber-optic cable.

Abstract: Systems and methods are provided for dynamically assigning physical resource blocks (PRBs) based on available bandwidth. At least a first amount of bandwidth that is carrier controlled is determined. A standardized bandwidth that is greater than the first amount of bandwidth is determined. A bandwidth differential is determined as the difference between he standardized bandwidth and the first amount of bandwidth. Then, PRBs are assigned corresponding to the first amount of bandwidth while zero PRBs are assigned to the bandwidth differential.

Abstract: Medium, method and system for ad hoc, ambient, synchronous multimedia collaboration in a group-based communication system. Embodiments of the invention provide a way for users to quickly establish a real-time collaboration among a group of peers without the burden and overhead of a conventional call or video meeting. Users can quickly and easily join and leave these synchronous multimedia collaboration sessions at any time, without disrupting the session for other users. This enables the user to experience the collaboration as a convenient forum rather than a burdensome scheduled event.

Abstract: The disclosure generally relates to an enterprise group-based communication system. Group-based communication channels may be created and access by client devices associated with users within the enterprise group-based communication system that have various identifiers associated therewith.

Abstract: Medium, method and system for ad hoc, ambient, synchronous multimedia collaboration in a group-based communication system. Embodiments of the invention provide a way for users to quickly establish a real-time collaboration among a group of peers without the burden and overhead of a conventional call or video meeting. Users can quickly and easily join and leave these synchronous multimedia collaboration sessions at any time, without disrupting the session for other users. This enables the user to experience the collaboration as a convenient forum rather than a burdensome scheduled event.

Abstract: The disclosure generally relates to an enterprise group-based communication system. Group-based communication channels may be created and access by client devices associated with users within the enterprise group-based communication system that have various identifiers associated therewith.

Abstract: Systems and methods are provided for dynamically allocating total uplink power for a wireless communication device (WCD). A distance between a portion of a user's body (e.g., the user's ear) and the WCD is determined. It is then determined whether this distance is less than or greater than a predetermined threshold. If the distance is less than the predetermined threshold, the WCD may use a lower uplink power. If the distance is greater than the predetermined threshold, the WCD may use a higher uplink power. The WCD then transmits wireless uplink signals using either the lower or higher uplink power based on the distance between the WCD and a portion of the user's body.

Abstract: Systems and methods are provided for dynamically assigning physical resource blocks (PRBs) based on available bandwidth. At least a first amount of bandwidth that is carrier controlled is determined. A standardized bandwidth that is greater than the first amount of bandwidth is determined. A bandwidth differential is determined as the difference between he standardized bandwidth and the first amount of bandwidth. Then, PRBs are assigned corresponding to the first amount of bandwidth while zero PRBs are assigned to the bandwidth differential.

Abstract: Provided is a group-based communication interface configured to allow members of the interface to communicate within group-based communication channels. The group-based communication interface is configured to relegate selected group-based messaging communications to a separate display pane, where additional messaging communications can be received, thereby maintaining a focused selected group-based communication channel. The selected group-based communication channel is updated to indicate that the selected group-based messaging communications was relegated to a separate display pane, informing the channel members while also allowing the channel members to access the separate display pane if desired. Accordingly, the selected group-based communication interface provides for efficient and focused group-based communications.

Abstract: The present disclosure is directed to devices, systems, and products for attracting, capturing and converting atmospheric water vapor into useful liquid water utilizing the thermal dynamic processes of deposition, phase change states and fusion.

Abstract: A board associated with a communication platform and/or one or more channels associated therewith is described. In an example, the board can be associated with editable text and one or more objects capable of being at least one of reordered, added, deleted, or edited. In an example, the one or more objects can be associated with one or more sections. In an example, a communication platform can perform a modification to the board, based at least in part on receiving a request associated with the modification, and can cause the board to be presented via a user interface associated with a member of at least one communication channel with which the board is associated. In an example, the board can be sharable with users associated with different communication channels, workspaces, organizations, or the like.

Abstract: In some cases, a wound dressing and a method for coating a wound dressing is provided. A first coating may be applied on a first side of a substantially flexible substrate of the wound dressing. The first side of the substrate may support a plurality of electronic components, electronic tracks, and a plurality of connectors between the electronic components and electronic tracks. The first coating may be applied to at least one connector of the plurality of connectors or to at least one electronic components of the plurality of electronic components to reinforce the at least one connector or the at least one electronic components.

Abstract: A composition comprising: a bulk material; and at least one surface; the bulk material comprising ions of a metal M bonded to one another via linker groups; the surface comprising ions of a metal M? bonded to one another via linker groups; the metals M and M? being the same or different; the surface comprising at least one first site A and at least one second, different site B; the site A having a hydroxyl group bonded thereto; the site B being a Lewis acidic site; is described. Methods of forming the composition and the use of the composition as a catalyst, in particular to catalyse reactions in which CO2 is incorporated into the structure of a molecule, in particular a polymer, are also described.

Abstract: Embodiments of the present disclosure relate to a group-based communication server for associating an identifier with one or more message communications within a group-based communication system. In some embodiments, the group-based communication server comprises at least one processor and at least one memory including computer program code.