Patents by Inventor Daniel Sujansky

Daniel Sujansky has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Task assignments to workers
    Patent number: 10594867
    Abstract: Network presence is used to assign a worker to a task. In today's networked environment, workers may be remotely located but still accomplish tasks. As long as workers have network access, the workers may be assigned tasks for completion. As tasks are completion, the network presences of the workers are determined, and the tasks may be assigned based on the network presences.
    Type: Grant
    Filed: February 22, 2019
    Date of Patent: March 17, 2020
    Assignee: AT&T INTELLCTUAL PROPERTY II, L.P.
    Inventors: Reuben Klein, Daniel Sujansky
  • Task Assignments to Workers
    Publication number: 20190222696
    Abstract: Network presence is used to assign a worker to a task. In today's networked environment, workers may be remotely located but still accomplish tasks. As long as workers have network access, the workers may be assigned tasks for completion. As tasks are completion, the network presences of the workers are determined, and the tasks may be assigned based on the network presences.
    Type: Application
    Filed: February 22, 2019
    Publication date: July 18, 2019
    Applicant: AT&T Intellectual Property II, L.P.
    Inventors: Reuben Klein, Daniel Sujansky
  • Task assignments to workers
    Patent number: 10257356
    Abstract: Network presence is used to assign a worker to a task. In today's networked environment, workers may be remotely located but still accomplish tasks. As long as workers have network access, the workers may be assigned tasks for completion. As tasks are completion, the network presences of the workers are determined, and the tasks may be assigned based on the network presences.
    Type: Grant
    Filed: January 14, 2017
    Date of Patent: April 9, 2019
    Assignee: AT&T INTELLECTUAL PROPERTY II, L.P.
    Inventors: Reuben Klein, Daniel Sujansky
  • Task Assignments to Workers
    Publication number: 20170195492
    Abstract: Network presence is used to assign a worker to a task. In today's networked environment, workers may be remotely located but still accomplish tasks. As long as workers have network access, the workers may be assigned tasks for completion. As tasks are completion, the network presences of the workers are determined, and the tasks may be assigned based on the network presences.
    Type: Application
    Filed: January 14, 2017
    Publication date: July 6, 2017
    Applicant: AT&T Intellectual Property II, L.P.
    Inventors: Reuben Klein, Daniel Sujansky
  • Task assignments to workers
    Patent number: 9558461
    Abstract: Network presence is used to assign a worker to a task. In today's networked environment, workers may be remotely located but still accomplish tasks. As long as workers have network access, the workers may be assigned tasks for completion. As tasks are completion, the network presences of the workers are determined, and the tasks may be assigned based on the network presences.
    Type: Grant
    Filed: December 12, 2014
    Date of Patent: January 31, 2017
    Assignee: AT&T INTELLECTUAL PROPERTY II, L.P.
    Inventors: Reuben Klein, Daniel Sujansky
  • Task Assignments to Workers
    Publication number: 20150100362
    Abstract: Network presence is used to assign a worker to a task. In today's networked environment, workers may be remotely located but still accomplish tasks. As long as workers have network access, the workers may be assigned tasks for completion. As tasks are completion, the network presences of the workers are determined, and the tasks may be assigned based on the network presences.
    Type: Application
    Filed: December 12, 2014
    Publication date: April 9, 2015
    Applicant: AT&T INTELLECTUAL PROPERTY II, L.P.
    Inventors: Reuben Klein, Daniel Sujansky
  • Method and system for assigning tasks to workers
    Patent number: 8938064
    Abstract: A method and system for assigning tasks can receive requested tasks, keep a requested-task queue, keep one or more worker statuses associated with respective workers, and assign the requested tasks from the requested-task queue to selected ones of the workers. In one embodiment, the requested tasks are telephone calls received by a network based contact center, and the workers are telephone agents associated with the network based contact center.
    Type: Grant
    Filed: November 19, 2012
    Date of Patent: January 20, 2015
    Assignee: AT&T Intellectual Property II, L.P.
    Inventors: Reuben Klein, Daniel Sujansky
  • Method and system for assigning tasks to workers
    Patent number: 8320550
    Abstract: A method and system for assigning tasks can receive requested tasks, keep a requested-task queue, keep one or more worker statuses associated with respective workers, and assign the requested tasks from the requested-task queue to selected ones of the workers. In one embodiment, the requested tasks are telephone calls received by a network based contact center, and the workers are telephone agents associated with the network based contact center.
    Type: Grant
    Filed: July 13, 2007
    Date of Patent: November 27, 2012
    Assignee: AT&T Intellectual Property II, LP
    Inventors: Reuben Klein, Daniel Sujansky
  • Method and system for assigning tasks to workers
    Publication number: 20070258576
    Abstract: A method and system for assigning tasks can receive requested tasks, keep a requested-task queue, keep one or more worker statuses associated with respective workers, and assign the requested tasks from the requested-task queue to selected ones of the workers. In one embodiment, the requested tasks are telephone calls received by a network based contact center, and the workers are telephone agents associated with the network based contact center.
    Type: Application
    Filed: July 13, 2007
    Publication date: November 8, 2007
    Inventors: Reuben Klein, Daniel Sujansky
  • Method and system for assigning tasks to workers
    Patent number: 7263183
    Abstract: A method and system for assigning tasks can receive requested tasks, keep a requested-task queue, keep one or more worker statuses associated with respective workers, and assign the requested tasks from the requested-task queue to selected ones of the workers. In one embodiment, the requested tasks are telephone calls received by a network based contact center, and the workers are telephone agents associated with the network based contact center.
    Type: Grant
    Filed: August 11, 2003
    Date of Patent: August 28, 2007
    Assignee: AT&T Corp.
    Inventors: Reuben Klein, Daniel Sujansky