Abstract: A Diameter Routing Agent detects a communication failure with a first policy server, and responsively transfers a policy request to a second policy server identifying a data communication session, the communication failure with the first policy server, a first communication policy, a session requirement, and a user communication device. The second policy server responsively processing the identification of the data communication session and the communication failure with the first policy server to accept policy control of the data communication session for the user communication device and transferring a second policy response to the Diameter Routing Agent indicating a second communication policy for the data communication session based on the user communication device and the session requirement. The data communication network exchanges additional user data with the user communication device based on the second communication policy.

Abstract: A communication system to handle call-back calls from emergency services to callers comprises a communication network and a call processing system. The communication network is configured to receive an emergency call for an emergency service from a communication device operated by a caller, and receive an incoming call for the communication device. The call processing system is configured to, in response to the emergency call, modify call controls associated with the caller, and process the modified call controls associated with the caller to determine if the incoming call is allowed. The communication network is further configured to connect the incoming call if the incoming call is allowed, and to block the incoming call if the incoming call is not allowed.