Abstract: Computer system models and methods for modeling computers that share resources are disclosed herein. One embodiment of the method for modeling a computer system comprises modeling a first shared resource and associating a first model of the first shared resource with a first processor model. A second model of the first shared resource is associated with a second processor model, wherein the first model of the first shared resource is substantially identical to the second model of the first shared resource. Data associated with the first model of the first shared resource is maintained to be equal to the data associated with the second model of the first shared resource.

Abstract: In one embodiment, a failure signature is received into a parsing program. The parsing program aggregates the failure signature into a failure mode, and prioritizes the failure mode according to a hierarchy. A failure mode is received into a triaging program, the triaging program determines that the failure mode corresponds to a diagnosis, and records the failure mode in a directory corresponding to the diagnosis.