Patents by Inventor Darcy Bogle

Darcy Bogle has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • SYSTEM AND METHOD FOR EVALUATING THE PERFORMANCE AND USAGE OF A QUESTION ANSWERING COGNITIVE COMPUTING TOOL
    Publication number: 20240419936
    Abstract: A system and method for evaluating the performance and usage of a cognitive computing tool which answers questions from users. A log file for these interactions includes the questions, the answers and a confidence rating assigned by the tool to each answer. Questions and answers are analyzed to determine validity, accuracy, and categories by subject matter experts or text analytics tools, and the results are added to the log file. Comments and sentiments from users may be analyzed and added to the log file. Additional data about the users, such as identities, demographics, and locations, may be added. Data from the log file may be presented in a dashboard display as metrics, such as trends and comparisons, describing the usage and performance of the cognitive computing tool. Answers may be displayed as they were presented to the users. Selectable filters may be provided to control the data displayed.
    Type: Application
    Filed: August 30, 2024
    Publication date: December 19, 2024
    Inventors: Sunitha Garapati, Adam Hellman, Darcy Bogle, Oscar Rebollo Martinez, Shawn Perrone, Matt Floyd
  • System and method for evaluating the performance and usage of a question answering cognitive computing tool
    Patent number: 12093799
    Abstract: A system and method for evaluating the performance and usage of a cognitive computing tool which answers questions from users. A log file for these interactions includes the questions, the answers and a confidence rating assigned by the tool to each answer. Questions and answers are analyzed to determine validity, accuracy, and categories by subject matter experts or text analytics tools, and the results are added to the log file. Comments and sentiments from users may be analyzed and added to the log file. Additional data about the users, such as identities, demographics, and locations, may be added. Data from the log file may be presented in a dashboard display as metrics, such as trends and comparisons, describing the usage and performance of the cognitive computing tool. Answers may be displayed as they were presented to the users. Selectable filters may be provided to control the data displayed.
    Type: Grant
    Filed: January 13, 2023
    Date of Patent: September 17, 2024
    Assignee: State Farm Mutual Automobile Insurance Company
    Inventors: Sunitha Garapati, Matt Floyd, Darcy Bogle, Oscar Rebollo Martinez, Shawn Perrone, Adam Hellman
  • SYSTEM AND METHOD FOR EVALUATING THE PERFORMANCE AND USAGE OF A QUESTION ANSWERING COGNITIVE COMPUTING TOOL
    Publication number: 20230169303
    Abstract: A system and method for evaluating the performance and usage of a cognitive computing tool which answers questions from users. A log file for these interactions includes the questions, the answers and a confidence rating assigned by the tool to each answer. Questions and answers are analyzed to determine validity, accuracy, and categories by subject matter experts or text analytics tools, and the results are added to the log file. Comments and sentiments from users may be analyzed and added to the log file. Additional data about the users, such as identities, demographics, and locations, may be added. Data from the log file may be presented in a dashboard display as metrics, such as trends and comparisons, describing the usage and performance of the cognitive computing tool. Answers may be displayed as they were presented to the users. Selectable filters may be provided to control the data displayed.
    Type: Application
    Filed: January 13, 2023
    Publication date: June 1, 2023
    Applicant: STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY
    Inventors: Sunitha Garapati, Matt Floyd, Darcy Bogle, Oscar Rebollo Martinez, Shawn Perrone, Adam Hellman
  • System and method for evaluating the performance and usage of a question answering cognitive computing tool
    Patent number: 11574162
    Abstract: A system and method for evaluating the performance and usage of a cognitive computing tool which answers questions from users. A log file for these interactions includes the questions, the answers and a confidence rating assigned by the tool to each answer. Questions and answers are analyzed to determine validity, accuracy, and categories by subject matter experts or text analytics tools, and the results are added to the log file. Comments and sentiments from users may be analyzed and added to the log file. Additional data about the users, such as identities, demographics, and locations, may be added. Data from the log file may be presented in a dashboard display as metrics, such as trends and comparisons, describing the usage and performance of the cognitive computing tool. Answers may be displayed as they were presented to the users. Selectable filters may be provided to control the data displayed.
    Type: Grant
    Filed: May 18, 2017
    Date of Patent: February 7, 2023
    Assignee: STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY
    Inventors: Sunitha Garapati, Matt Floyd, Darcy Bogle, Oscar Rebollo Martinez, Shawn Perrone, Adam Hellman