Patents by Inventor Darrell Lee Suen
Darrell Lee Suen has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Publication number: 20250022019Abstract: A system receives a selection, by a first entity, of product, provided by a second entity, wherein the first entity and the second entity are members of an entity network. The system receives an indication of receipt of the product via an application programming interface (API), transmitted by a first entity, and derives a first ranking metric for the second entity of the entity network based on feedback received from the first entity of the entity network. The system derives a second ranking metric for the second entity of the entity network based on one or more transactions received from a third entity of the entity network, determines whether the first ranking metric is valid based on the second ranking metric, and provides the first ranking metric to entities of the entity network based on the validity of the first ranking metric.Type: ApplicationFiled: July 12, 2023Publication date: January 16, 2025Inventors: Alan W. Hecht, Julio Jiron, Darius A. Miranda, Dennis E. Montenegro, Traci H. Nguyen, Darrell Lee Suen
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Publication number: 20240323279Abstract: Various examples are directed to systems and methods for detecting potentially fraudulent voice calls to a financial services institution. A computing system may receive an indication of a voice call placed by a voice caller to an operator. The computing system may generate a network address indicator describing a network location. The network address indicator may be provided to the voice caller. The computing system may receive an indication of a financial services account indicated by the voice caller. The computing system may also receive an indication of an access to the network location by a remote device. The computing system may determine, using the indication of the access to the network location, a first location associated with the remote device and determine that the first location does not match a second location associated with the financial services account. The computing system may generate an alert indicating that the voice call is potentially fraudulent.Type: ApplicationFiled: June 7, 2024Publication date: September 26, 2024Inventors: John Talbert Jackson, Gene C, Baker, JR., Jon T. Graff, Chad Otto Breunig, Kevin W. Bell, Darrell Lee Suen
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Patent number: 12041203Abstract: Various examples are directed to systems and methods for detecting potentially fraudulent voice calls to a financial services institution. A computing system may receive an indication of a voice call placed by a voice caller to an operator. The computing system may generate a network address indicator describing a network location. The network address indicator may be provided to the voice caller. The computing system may receive an indication of a financial services account indicated by the voice caller. The computing system may also receive an indication of an access to the network location by a remote device. The computing system may determine, using the indication of the access to the network location, a first location associated with the remote device and determine that the first location does not match a second location associated with the financial services account. The computing system may generate an alert indicating that the voice call is potentially fraudulent.Type: GrantFiled: April 20, 2023Date of Patent: July 16, 2024Assignee: Wells Fargo Bank, N.A.Inventors: John Talbert Jackson, Gene C. Baker, Jr., Jon T. Graff, Chad Otto Breunig, Kevin W. Bell, Darrell Lee Suen
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Publication number: 20240194195Abstract: Systems and techniques for are described herein. A voice profile may be generated for a user. An audio stream may be received including an authentication voice of the user. It may be determined that the authentication voice does not match a first set of authentication criteria. The audio stream may be compared to a second set of authentication criteria. The user may be authenticated based on the comparison.Type: ApplicationFiled: February 20, 2024Publication date: June 13, 2024Inventors: Andrew J. Garner, IV, Tyua Larsen Fraser, Kimberly Ann Maclnnis, Paul R. McMahon, Darrell Lee Suen, Zhong Wan
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Patent number: 11935524Abstract: Systems and techniques for authentication of impaired voices are described herein. A voice profile may be generated for a user. An audio stream may be received including an authentication voice of the user. It may be determined that the authentication voice does not match a first set of authentication criteria. The audio stream may be compared to a second set of authentication criteria. The user may be authenticated based on the comparison.Type: GrantFiled: January 18, 2021Date of Patent: March 19, 2024Assignee: Wells Fargo Bank, N.A.Inventors: Andrew J. Garner, IV, Tyua Larsen Fraser, Kimberly Ann MacInnis, Paul R. McMahon, Darrell Lee Suen, Zhong Wan
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Patent number: 11757870Abstract: Systems and techniques for bi-directional voice authentication are described herein. A first audio segment and a first description of the first audio segment may be received. An authentication token may be created using the first audio segment and the first description. An authentication request may be received from the user. The first audio segment may be transmitted to the user. A second description of the first audio segment may be received from a device of the user in response to the transmission of the first audio segment, The second description may be compared to the first description. The authentication token may be selected based on the comparison. The authentication token may be transmitted to the device.Type: GrantFiled: April 12, 2021Date of Patent: September 12, 2023Assignee: Wells Fargo Bank, N.A.Inventors: Andrew J. Garner, IV, Tyua Larsen Fraser, Kimberly Ann MacInnis, Paul R. McMahon, Darrell Lee Suen, Zhong Wan
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Publication number: 20230254408Abstract: Various examples are directed to systems and methods for detecting potentially fraudulent voice calls to a financial services institution. A computing system may receive an indication of a voice call placed by a voice caller to an operator. The computing system may generate a network address indicator describing a network location. The network address indicator may be provided to the voice caller. The computing system may receive an indication of a financial services account indicated by the voice caller. The computing system may also receive an indication of an access to the network location by a remote device. The computing system may determine, using the indication of the access to the network location, a first location associated with the remote device and determine that the first location does not match a second location associated with the financial services account. The computing system may generate an alert indicating that the voice call is potentially fraudulent.Type: ApplicationFiled: April 20, 2023Publication date: August 10, 2023Inventors: John Talbert Jackson, ZGene C. Baker, JR., Jan T. Graff, Chad Otto Breunig, Kevin W. Bell, Darrell Lee Suen
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Patent number: 11659087Abstract: Various examples are directed to systems and methods for detecting potentially fraudulent voice calls to a financial services institution. A computing system may receive an indication of a voice call placed by a voice caller to an operator. The computing system may generate a network address indicator describing a network location. The network address indicator may be provided to the voice caller. The computing system may receive an indication of a financial services account indicated by the voice caller. The computing system may also receive an indication of an access to the network location by a remote device. The computing system may determine, using the indication of the access to the network location, a first location associated with the remote device and determine that the first location does not match a second location associated with the financial services account. The computing system may generate an alert indicating that the voice call is potentially fraudulent.Type: GrantFiled: December 23, 2020Date of Patent: May 23, 2023Assignee: Wells Fargo Bank, N.A.Inventors: John Talbert Jackson, Gene C. Baker, Jr., Jon T. Graff, Chad Otto Breunig, Kevin W. Bell, Darrell Lee Suen
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Patent number: 11348102Abstract: Intelligent authentication is disclosed. Data associated with a request for resource access by a user is compared to values of factors related to previous resource access by the user. A score is computed based on a result of the compare. Here, the score represents a degree of likelihood the user is the user associated with the previous resource access. An authentication level can then be determined based on the score, and authentication of the user triggered at the authentication level. In one instance, the authentication can be triggered to re-authenticate a user after a user session times out.Type: GrantFiled: May 1, 2020Date of Patent: May 31, 2022Assignee: Wells Fargo Bank, N.A.Inventors: Darrell Lee Suen, Sridhar Kotamraju, Christopher P. Clausen, Melody Su-Shin Kao, Christina Z. Ongpin, Kevin R. Cieslak
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Patent number: 10979423Abstract: Systems and techniques for bi-directional voice authentication are described herein. A first audio segment and a first description of the first audio segment may be received. An authentication token may be created using the first audio segment and the first description. An authentication request may be received from the user. The first audio segment may be transmitted to the user. A second description of the first audio segment may be received from a device of the user in response to the transmission of the first audio segment. The second description may be compared to the first description. The authentication token may be selected based on the comparison. The authentication token may be transmitted to the device. Requests of the user for secure information may be authenticated using the authentication token for a duration of an interaction session between the user and the device.Type: GrantFiled: October 31, 2017Date of Patent: April 13, 2021Assignee: Wells Fargo Bank, N.A.Inventors: Andrew J. Garner, IV, Tyua Larsen Fraser, Kimberly Ann MacInnis, Paul R. McMahon, Darrell Lee Suen, Zhong Wan
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Patent number: 10896673Abstract: Systems and techniques for authentication of impaired voices are described herein. A voice profile may be generated for a user. An audio stream may be received including an authentication voice of the user. It may be determined that the authentication voice does not match a first set of authentication criteria. The audio stream may be compared to a second set of authentication criteria. The user may be authenticated based on the comparison.Type: GrantFiled: September 21, 2017Date of Patent: January 19, 2021Assignee: Wells Fargo Bank, N.A.Inventors: Andrew J. Garner, IV, Tyua Larsen Fraser, Kimberly Ann MacInnis, Paul R. McMahon, Darrell Lee Suen, Zhong Wan
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Patent number: 10880436Abstract: Various examples are directed to systems and methods for detecting potentially fraudulent voice calls to a financial services institution. A computing system may receive an indication of a voice call placed by a voice caller to an operator. The computing system may generate a network address indicator describing a network location. The network address indicator may be provided to the voice caller. The computing system may receive an indication of a financial services account indicated by the voice caller. The computing system may also receive an indication of an access to the network location by a remote device. The computing system may determine, using the indication of the access to the network location, a first location associated with the remote device and determine that the first location does not match a second location associated with the financial services account. The computing system may generate an alert indicating that the voice call is potentially fraudulent.Type: GrantFiled: January 23, 2019Date of Patent: December 29, 2020Assignee: Weils Fargo Bank, N.A.Inventors: John Talbert Jackson, Gene C. Baker, Jr., Jon T. Graff, Chad Otto Breunig, Kevin W. Bell, Darrell Lee Suen
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Patent number: 10791115Abstract: Systems, methods, and other embodiments associated with bidirectional authorization are described herein. According to one embodiment, a method includes a user receiving a communication from an entity. In response to receiving the communication from the entity, the method further includes generating a token. The token may be personal identification number (PIN), alphanumeric value, code word, pass phrase, or security question. The token is received by a device of the user. Additionally, the token is transmitted to the entity. The user may then receive evidence of the token from the entity.Type: GrantFiled: January 8, 2018Date of Patent: September 29, 2020Assignee: WELLS FARGO BANK, N.A.Inventors: Christopher Phillip Clausen, Lisa Michelle Lepage, Darrell Lee Suen, Jeffrey A. Cornman
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Publication number: 20200236217Abstract: Various examples are directed to systems and methods for detecting potentially fraudulent voice calls to a financial services institution. A computing system may receive an indication of a voice call placed by a voice caller to an operator. The computing system may generate a network address indicator describing a network location. The network address indicator may be provided to the voice caller. The computing system may receive an indication of a financial services account indicated by the voice caller. The computing system may also receive an indication of an access to the network location by a remote device. The computing system may determine, using the indication of the access to the network location, a first location associated with the remote device and determine that the first location does not match a second location associated with the financial services account. The computing system may generate an alert indicating that the voice call is potentially fraudulent.Type: ApplicationFiled: January 23, 2019Publication date: July 23, 2020Inventors: John Talbert Jackson, Gene C. Baker, JR., Jon T. Graff, Chad Otto Breunig, Kevin W. Bell, Darrell Lee Suen
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Patent number: 10679211Abstract: Intelligent authentication is disclosed. According to one embodiment, a system includes a transaction logic configured to receive transaction metadata associated with an attempted transaction. The transaction logic is also configured to identify a user attempting the attempted transaction. The system further includes an activity logic configured to access an activity log associated with the user. The activity log includes values corresponding to previous transactions made by the user and any additional information provided by 3rd party feeds. The activity logic is also configured to compare transaction metadata to the values. The system also includes an authentication logic configured to select an authentication level for the transaction based, at least in part, on the comparison.Type: GrantFiled: June 3, 2019Date of Patent: June 9, 2020Assignee: WELLS FARGO BANK, N.A.Inventors: Darrell Lee Suen, Sridhar Kotamraju, Christopher P. Clausen, Melody Su-Shin Kao, Christina Z. Ongpin, Kevin R. Cieslak
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Patent number: 10311432Abstract: Systems, methods, and other embodiments associated with intelligent authentication. According to one embodiment, a system includes a transaction logic configured to receive transaction metadata associated with an attempted transaction. The transaction logic is also configured to identify a user attempting the attempted transaction. The system further includes an activity logic configured to access an activity log associated with the user. The activity log includes values corresponding to previous transactions made by the user and any additional information provided by 3rd party feeds. The activity logic is also configured to compare transaction metadata to the values. The system also includes an authentication logic configured to select an authentication level for the transaction based, at least in part, on the comparison.Type: GrantFiled: February 19, 2018Date of Patent: June 4, 2019Assignee: WELLS FARGO BANK, N.A.Inventors: Darrell Lee Suen, Sridhar Kotamraju, Christopher P. Clausen, Melody Su-Shin Kao, Christina Z. Ongpin, Kevin R. Cieslak
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Patent number: 9887996Abstract: Systems, methods, and other embodiments associated with bidirectional authentication are described herein. According to one embodiment, a method includes a user receiving a communication from an entity. In response to receiving the communication from the entity, the method further includes generating a token. The token may be a one-time passcode, personal identification number (PIN), alphanumeric value, code word, pass phrase, or security question. The token is received by a device of the user. Additionally, the token is transmitted to the entity. The user may then receive evidence of the token from the entity.Type: GrantFiled: September 22, 2016Date of Patent: February 6, 2018Assignee: Wells Fargo Bank, N.A.Inventors: Christopher Phillip Clausen, Lisa Michelle Lepage, Darrell Lee Suen, Jeffrey A. Cornman
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Patent number: 9473490Abstract: Systems, methods, and other embodiments associated with bidirectional authentication are described herein. According to one embodiment, a method includes a user receiving a communication from an entity. In response to receiving the communication from the entity, the method further includes generating a token. The token may be a one-time passcode, personal identification number (PIN), alphanumeric value, code word, pass phrase, or security question. The token is received by a device of the user. Additionally, the token is transmitted to the entity. The user may then receive evidence of the token from the entity.Type: GrantFiled: October 13, 2014Date of Patent: October 18, 2016Assignee: WELLS FARGO BANK, N.A.Inventors: Christopher Phillip Clausen, Lisa Michelle Lepage, Darrell Lee Suen, Jeffrey A. Cornman
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Publication number: 20160105425Abstract: Systems, methods, and other embodiments associated with bidirectional authentication are described herein. According to one embodiment, a method includes a user receiving a communication from an entity. In response to receiving the communication from the entity, the method further includes generating a token. The token may be a one-time passcode, personal identification number (PIN), alphanumeric value, code word, pass phrase, or security question. The token is received by a device of the user. Additionally, the token is transmitted to the entity. The user may then receive evidence of the token from the entity.Type: ApplicationFiled: October 13, 2014Publication date: April 14, 2016Applicant: WELLS FARGO BANK, N.A.Inventors: Christopher Phillip Clausen, Lisa Michelle Lepage, Darrell Lee Suen, Jeffrey A. Cornman
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Publication number: 20160098710Abstract: Systems, methods, and other embodiments associated with intelligent authentication. According to one embodiment, a system includes a transaction logic configured to receive transaction metadata associated with an attempted transaction. The transaction logic is also configured to identify a user attempting the attempted transaction. The system further includes an activity logic configured to access an activity log associated with the user. The activity log includes values corresponding to previous transactions made by the user and any additional information provided by 3rd party feeds. The activity logic is also configured to compare transaction metadata to the values. The system also includes an authentication logic configured to select an authentication level for the transaction based, at least in part, on the comparison.Type: ApplicationFiled: October 1, 2014Publication date: April 7, 2016Applicant: WELLS FARGO BANK, N.A.Inventors: Darrell Lee Suen, Sridhar Kotamraju, Christopher P. Clausen, Melody Su-Shin Kao, Christina Z. Ongpin, Kevin R. Cieslak