Abstract: A system for scheduling an in-home appliance repair service is disclosed. The system receives inputs from a user via a client device. The inputs are used to identify one or more home appliances in need of repair. For example, the user may have a clogged dishwasher. Data identifying the appliance is then transmitted to a repair scheduling server. The repair scheduling server executes a program which determines a plurality of available repair time slots and transmits a list of choices to the client device for display. The available repair time slots may depend on the type of appliance, the brand of the appliance, the particular model, the user's identify, and/or the geographical location of the appliance. Preferably, time slots are dynamically determined in cooperation with a plurality of service providers. Once the user selects a timeslot, the service is confirmed and scheduled.

Abstract: A system for facilitating the purchase of a replacement part online with the aid of an interactive exploded view of the product the replacement part goes into are disclosed. Initially, the system helps an online user identify a particular product for which a replacement part is desired. Once the product is identified (e.g., by model number), the system transmits an interactive exploded view of the product. Preferably, the interactive exploded view is a perspective view of at least a portion of the identified product showing how the parts fit together even though most of each part is visible. The interactive exploded view includes selectable regions for each replacement part. When the user clicks on a part in the interactive exploded view, the part is added to an electronic shopping cart. Subsequently, the shopping cart order may be fulfilled by an appropriate parts vendor.

Abstract: A system for scheduling an in-home appliance repair service is disclosed. The system receives inputs from a user via a client device. The inputs are used to identify one or more home appliances in need of repair. For example, the user may have a clogged dishwasher. Data identifying the appliance is then transmitted to a repair scheduling server. The repair scheduling server executes a program which determines a plurality of available repair time slots and transmits a list of choices to the client device for display. The available repair time slots may depend on the type of appliance, the brand of the appliance, the particular model, the user's identify, and/or the geographical location of the appliance. Preferably, time slots are dynamically determined in cooperation with a plurality of service providers. Once the user selects a timeslot, the service is confirmed and scheduled.