Patents by Inventor David Ardman
David Ardman has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Patent number: 11934806Abstract: A method, computer program product, and computing system for enabling a user to select a plurality of functional modules from a library of functional modules; and enabling the user to visually arrange the plurality of functional modules to form a conversational application; wherein the conversational application includes a contingency platform configured to enable an administrator of the conversational application to activate a contingency plan at some point-in-time after the deployment of the conversational application.Type: GrantFiled: October 14, 2020Date of Patent: March 19, 2024Assignee: Microsoft Technology Licensing, LLCInventors: David Ardman, Andrew Matkin, Nirvana Tikku, Robert A. Follett
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Patent number: 11853729Abstract: A method, computer program product, and computing system for enabling usage of a conversational application by a plurality of users; gathering usage data concerning usage of the conversational application by the plurality of users; defining a visual representation of the conversational application; and overlaying the usage data onto the visual representation of the conversational application to generate visual traffic flow data.Type: GrantFiled: December 16, 2022Date of Patent: December 26, 2023Assignee: Microsoft Technology Licensing, LLCInventors: David Ardman, Andrew Matkin, Nirvana Tikku, Abhishek Rohatgi, Marco Antonio Padron Chavez, Flaviu Gelu Negrean, Gabrielle R. Martone
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Publication number: 20230376283Abstract: A method, computer program product, and computing system for defining a library of functional modules; enabling a user to select a plurality of functional modules from the library of functional modules; and enabling the user to visually arrange the plurality of functional modules to form a conversational application.Type: ApplicationFiled: July 27, 2023Publication date: November 23, 2023Inventors: David Ardman, Andrew Matkin, Nirvana Tikku, John B. Fisler, Matthias Haack, Christopher A. Starbird, Bryan A. Reif, Alfred Sterphone, III, Nikos Polis, Michael S. Gourlay, Robert A. Follett
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Patent number: 11762638Abstract: A method, computer program product, and computing system for defining a library of functional modules; enabling a user to select a plurality of functional modules from the library of functional modules; and enabling the user to visually arrange the plurality of functional modules to form a conversational application.Type: GrantFiled: December 28, 2022Date of Patent: September 19, 2023Assignee: Nuance Communications, Inc.Inventors: David Ardman, Andrew Matkin, Nirvana Tikku, John B. Fisler, Matthias Haack, Christopher A. Starbird, Bryan A. Reif, Alfred Sterphone, III, Nikos Polis, Michael S. Gourlay, Robert A. Follett
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Publication number: 20230142081Abstract: A method of Completely Automated Public Turing test to tell Computers and Humans Apart (CAPTCHA) includes: recording, by a voice CAPTCHA module, a speech spoken by a user; determining, by a voice biometric service (VBS), whether a voiceprint matching the user's speech exists; and if a voiceprint matching the user's speech exists, verifying the user as a human user by the VBS. If a voiceprint matching the user's speech does not exist, the VBS i) generates a unique voiceprint for the user based on the user's speech, and/or ii) determines whether the user's speech is at least one of a synthetically generated speech and a previously recorded audio being played back. The user can perform a guest checkout without logging into the voice CAPTCHA module, in which case the VBS compares previously used voiceprints to the user's speech.Type: ApplicationFiled: November 10, 2021Publication date: May 11, 2023Applicant: NUANCE COMMUNICATIONS, INC.Inventors: John Benjamin FISLER, Nikos POLIS, Christopher JENNISON, Andrew MATKIN, David ARDMAN, Nirvana TIKKU
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Publication number: 20230138803Abstract: A method, computer program product, and computing system for defining a library of functional modules; enabling a user to select a plurality of functional modules from the library of functional modules; and enabling the user to visually arrange the plurality of functional modules to form a conversational application.Type: ApplicationFiled: December 28, 2022Publication date: May 4, 2023Inventors: David Ardman, Andrew Matkin, Nirvana Tikku, John B. Fisler, Matthias Haack, Christopher A. Starbird, Bryan A. Reif, Alfred Sterphone, III, Nikos Polis, Michael S. Gourlay, Robert A. Follett
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Publication number: 20230126609Abstract: A method, computer program product, and computing system for enabling usage of a conversational application by a plurality of users; gathering usage data concerning usage of the conversational application by the plurality of users; defining a visual representation of the conversational application; and overlaying the usage data onto the visual representation of the conversational application to generate visual traffic flow data.Type: ApplicationFiled: December 16, 2022Publication date: April 27, 2023Inventors: David Ardman, Andrew Matkin, Nirvana Tikku, Abhishek Rohatgi, Marco Antonio Padron Chavez, Flaviu Gelu Negrean, Gabrielle R. Martone
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Patent number: 11561775Abstract: A method, computer program product, and computing system for defining a library of functional modules; enabling a user to select a plurality of functional modules from the library of functional modules; and enabling the user to visually arrange the plurality of functional modules to form a conversational application.Type: GrantFiled: October 14, 2020Date of Patent: January 24, 2023Assignee: Nuance Communications, Inc.Inventors: David Ardman, Andrew Matkin, Nirvana Tikku, John B. Fisler, Matthias Haack, Christopher A. Starbird, Bryan A. Reif, Alfred Sterphone, III, Nikos Polis, Michael S. Gourlay, Robert A. Follett
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Patent number: 11550552Abstract: A method, computer program product, and computing system for enabling usage of a conversational application by a plurality of users; gathering usage data concerning usage of the conversational application by the plurality of users; defining a visual representation of the conversational application; and overlaying the usage data onto the visual representation of the conversational application to generate visual traffic flow data.Type: GrantFiled: October 14, 2020Date of Patent: January 10, 2023Assignee: Nuance Communications, Inc.Inventors: David Ardman, Andrew Matkin, Nirvana Tikku, Abhishek Rohatgi, Marco Antonio Padron Chavez, Flaviu Gelu Negrean, Gabrielle R. Martone
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Patent number: 11494166Abstract: A method, computer program product, and computing system for enabling a user to select a plurality of functional modules from a library of functional modules; and enabling the user to arrange the plurality of functional modules to form an omnichannel conversational application that includes a first channel and at least a second channel.Type: GrantFiled: October 14, 2020Date of Patent: November 8, 2022Assignee: NUANCE COMMUNICATIONS, INC.Inventors: David Ardman, Andrew Matkin, Nirvana Tikku, John B. Fisler, Matthias Haack, Christopher A. Starbird, Bryan A. Reif, Alfred Sterphone, III, Nikos Polis, Michael S. Gourlay, Robert A. Follett
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Patent number: 11321058Abstract: A method, computer program product, and computing system for enabling a user to select a plurality of functional modules from a library of functional modules; enabling the user to arrange the plurality of functional modules to form a conversational application; and effectuating a testing procedure on at least a portion of the conversational application.Type: GrantFiled: October 14, 2020Date of Patent: May 3, 2022Assignee: NUANCE COMMUNICATIONS, INC.Inventors: David Ardman, Andrew Matkin, Nirvana Tikku, John B. Fisler, Nikos Polis
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Publication number: 20210303277Abstract: A method, computer program product, and computing system for enabling usage of a conversational application by a plurality of users; gathering usage data concerning usage of the conversational application by the plurality of users; defining a visual representation of the conversational application; and overlaying the usage data onto the visual representation of the conversational application to generate visual traffic flow data.Type: ApplicationFiled: October 14, 2020Publication date: September 30, 2021Inventors: David Ardman, Andrew Matkin, Nirvana Tikku, Abhishek Rohatgi, Marco Antonio Padron Chavez, Flaviu Gelu Negrean, Gabrielle R. Martone
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Publication number: 20210303280Abstract: A method, computer program product, and computing system for enabling a user to select a plurality of functional modules from a library of functional modules; and enabling the user to arrange the plurality of functional modules to form an omnichannel conversational application that includes a first channel and at least a second channel.Type: ApplicationFiled: October 14, 2020Publication date: September 30, 2021Inventors: David Ardman, Andrew Matkin, Nirvana Tikku, John B. Fisler, Matthias Haack, Christopher A. Starbird, Bryan A. Reif, Alfred Sterphone, III, Niko Polis, Michael S. Gourlay, Robert A. Follett
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Publication number: 20210303392Abstract: A method, computer program product, and computing system for enabling a user to select a plurality of functional modules from a library of functional modules; and enabling the user to visually arrange the plurality of functional modules to form a conversational application; wherein the conversational application includes a contingency platform configured to enable an administrator of the conversational application to activate a contingency plan at some point-in-time after the deployment of the conversational application.Type: ApplicationFiled: October 14, 2020Publication date: September 30, 2021Inventors: David Ardman, Andrew Matkin, Nirvana Tikku, Robert A. Follett
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Publication number: 20210303273Abstract: A method, computer program product, and computing system for enabling the development of a conversational application within a first environment; and enabling the deployment of the conversational application within a second environment.Type: ApplicationFiled: October 14, 2020Publication date: September 30, 2021Inventors: David Ardman, Andrew Matkin, Nirvana Tikku, Matthias Haack, Christopher A. Starbird, John B. Fisler, Bartosz Adamczyk, Kenneth W. D. Smith, Simon Falardeau, Imad Obeid
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Publication number: 20210303275Abstract: A method, computer program product, and computing system for defining a library of functional modules; enabling a user to select a plurality of functional modules from the library of functional modules; and enabling the user to visually arrange the plurality of functional modules to form a conversational application.Type: ApplicationFiled: October 14, 2020Publication date: September 30, 2021Inventors: David Ardman, Andrew Matkin, Nirvana Tikku, John B. Fisler, Matthias Haack, Christopher A. Starbird, Bryan A. Reif, Alfred Sterphone, III, Niko Polis, Michael S. Gourlay, Robert A. Follett
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Publication number: 20210303276Abstract: A method, computer program product, and computing system for enabling a user to select a plurality of functional modules from a library of functional modules; enabling the user to arrange the plurality of functional modules to form a conversational application; and effectuating a testing procedure on at least a portion of the conversational application.Type: ApplicationFiled: October 14, 2020Publication date: September 30, 2021Inventors: DAVID ARDMAN, Andrew Matkin, Nirvana Tikku, John B. Fisler, Niko Polis
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Patent number: 11057734Abstract: A method, computer program product, and computing system for receiving a request for information, concerning a geographically-proximate entity, on a consumer electronic device included within a vehicle. A location of the vehicle is determined; and the geographically-proximate entity is identified based, at least in part, upon the location of the vehicle.Type: GrantFiled: November 12, 2019Date of Patent: July 6, 2021Assignee: Cerence Operating CompanyInventors: Vincenzo A. Iannotti, Lior Ben-Gigi, Slawek Jarosz, David Ardman
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Patent number: 10885919Abstract: A method, computer program product, and computing system for monitoring a portion of speech on an automated speech recognition system that includes a plurality of classifiers, thus defining a monitored portion of speech, wherein an operation is defined for each of the plurality of classifiers. A confidence score concerning the monitored portion of speech is associated with each of a plurality of classifiers, thus defining a plurality of confidence scores. If one of the plurality of confidence scores is an acceptable confidence score, the operation defined for the classifier associated with the acceptable confidence score is effectuated.Type: GrantFiled: January 5, 2018Date of Patent: January 5, 2021Assignee: Nuance Communications, Inc.Inventors: Songzhe Wang, Lior Ben-Gigi, Slawek Jarosz, David Ardman, Stefan Ortmanns
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Publication number: 20200154233Abstract: A method, computer program product, and computing system for receiving a request for information, concerning a geographically-proximate entity, on a consumer electronic device included within a vehicle. A location of the vehicle is determined; and the geographically-proximate entity is identified based, at least in part, upon the location of the vehicle.Type: ApplicationFiled: November 12, 2019Publication date: May 14, 2020Applicant: CERENCE OPERATING COMPANYInventors: Vincenzo A. IANNOTTI, Lior BEN-GIGI, Slawek JAROSZ, David ARDMAN