Patents by Inventor David B. Hout

David B. Hout has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Method and appartus for use by a host system for mechanizing highly configurable capabilities in carrying out remote support for such system
    Patent number: 5666534
    Abstract: A remote service facility (RSF) unit is integrated into the operating system of the host system being supported. The RSF unit utilizes a standard generic menu interface system (GMIS) unit through which a user can enter different types of commands which results in the display of a number of menu sequences for configuring how the different independently controllable components of the RSF unit will operate in performing remote support functions. The components include a problem detection and reaction component, a system action component and a callback component, each of which operatively couple to the GMIS unit. The components are integrated in a predetermined manner so that collectively, they carry out remote support according to the way in which they were configured.
    Type: Grant
    Filed: June 29, 1993
    Date of Patent: September 9, 1997
    Assignee: Bull HN Information Systems Inc.
    Inventors: Jeremy H. Gilbert, David B. Hout, Michael P. Keohane, David K. Perlow, Daniel G. Peters, Eric J. Storch